Send A WhatsApp Message Template with Trengo API on New Message Received from Line API

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New Message Received from the Line API

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Send A WhatsApp Message Template with the Trengo API

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Getting Started#

This integration creates a workflow with a Line trigger and Trengo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message Received trigger
1. Connect your Line account
2. Configure Channel Access Token
Configure the Send A WhatsApp Message Template action
1. Connect your Trengo account
2. Optional- Configure Recepient Phone Number
3. Optional- Configure Ticket ID
4. Configure The WhatsApp template ID
5. Optional- Configure Message param Keys
6. Optional- Configure Message param Values
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message Received on Line

Description:Emit new event for every received message in a channel. [See docs here](https://developers.line.biz/en/docs/messaging-api/building-bot/#page-title)

Version:0.0.2

Key:line-new-message-received

View on GitHub

Line Overview#

The Line API facilitates interaction with Line's messaging platform, enabling developers to send messages, manage user data, and leverage Line's rich social features within their applications. By using Pipedream, an integration platform, you can automate interactions with the Line API, connect to countless other services, and orchestrate complex workflows without managing servers.

Trigger Code#

import line from "../../line.app.mjs";
import sampleEmit from "./test-event.mjs";
import { axios } from "@pipedream/platform";

export default {
  key: "line-new-message-received",
  name: "New Message Received",
  description: "Emit new event for every received message in a channel. [See docs here](https://developers.line.biz/en/docs/messaging-api/building-bot/#page-title)",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    line,
    db: "$.service.db",
    http: "$.interface.http",
    channelAccessToken: {
      propDefinition: [
        line,
        "channelAccessToken",
      ],
    },
  },
  hooks: {
    async activate() {
      try {
        await this.checkWebhook();
        await this.createWebhook();
        console.log("Webhook created successfully.");
        console.log("If you are not receiving webhooks, please confirm you have Use Webhooks enabled in your Line Developer Console:");
      } catch (error) {
        console.log(error);
        console.log("Please make sure you have enabled webhooks in your Line Developer Console:");
      }
      console.log("https://developers.line.biz/en/docs/messaging-api/building-bot/#setting-webhook-url");
    },
  },
  methods: {
    async _makeRequest(opts) {
      await axios(null, {
        ...opts,
        url: "https://api.line.me/v2/bot/channel/webhook/endpoint",
        headers: {
          Authorization: `Bearer ${this.channelAccessToken}`,
        },
      });
    },
    async checkWebhook() {
      await this._makeRequest();
    },
    async createWebhook() {
      await this._makeRequest({
        method: "put",
        data: {
          endpoint: this.http.endpoint,
        },
      });
    },
  },
  async run(event) {
    event.body.events.forEach((event) => {
      if (event.type === "message") {
        this.$emit(event, {
          id: event.message.id,
          summary: event.message.text,
          ts: event.timestamp,
        });
      }
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Line	`line`	`app`	This component uses the Line app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Channel Access Token	`channelAccessToken`	`string`	The access token of a group or room. Please refer to the Line doc here to get the channel access token

Trigger Authentication#

Line uses OAuth authentication. When you connect your Line account, Pipedream will open a popup window where you can sign into Line and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Line API.

Pipedream requests the following authorization scopes when you connect your account:

notify

About Line#

Line is a communication app that connects people, services, and information.

Action#

Send A WhatsApp Message Template on Trengo

Description:Sends a WhatsApp message template, [See the docs](https://developers.trengo.com/reference/start-a-conversation)

Version:0.0.1

Key:trengo-send-a-whatsapp-message-template

View on GitHub

Trengo Overview#

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Action Code#

import app from "../../trengo.app.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  type: "action",
  key: "trengo-send-a-whatsapp-message-template",
  version: "0.0.1",
  name: "Send A WhatsApp Message Template",
  description: "Sends a WhatsApp message template, [See the docs](https://developers.trengo.com/reference/start-a-conversation)",
  props: {
    app,
    recepientPhoneNumber: {
      propDefinition: [
        app,
        "recepientPhoneNumber",
      ],
      description: "Only required if `Ticket ID` is not set. Should be a valid phone number.",
      optional: true,
    },
    ticketId: {
      propDefinition: [
        app,
        "ticketId",
      ],
      optional: true,
    },
    hsmId: {
      propDefinition: [
        app,
        "hsmId",
      ],
    },
    whatsappTemplateParamsKeys: {
      propDefinition: [
        app,
        "whatsappTemplateParamsKeys",
      ],
    },
    whatsappTemplateParamsValues: {
      propDefinition: [
        app,
        "whatsappTemplateParamsValues",
      ],
    },
  },
  async run ({ $ }) {
    if (!this.recepientPhoneNumber && !this.ticketId) {
      throw new ConfigurationError("Either `Receipent Phone Number` or `Ticket ID` should be set!");
    }
    const params = [];
    if (this.whatsappTemplateParamsKeys && this.whatsappTemplateParamsValues) {
      if (this.whatsappTemplateParamsKeys.length != this.whatsappTemplateParamsValues.length) {
        throw new ConfigurationError("Message param keys and values should have the same amount of items!");
      } else {
        for (let i = 0; i < this.whatsappTemplateParamsKeys.length; i++) {
          params.push({
            key: this.whatsappTemplateParamsKeys[i],
            value: this.whatsappTemplateParamsValues[i],
          });
        }
      }
    }
    const resp = await this.app.sendWhatsappMessageTemplate({
      $,
      data: {
        recipient_phone_number: this.recepientPhoneNumber,
        hsm_id: this.hsmId,
        ticket_id: this.ticketId,
        params,
      },
    });
    $.export("$summary", `The contact has been created. (${resp.name} ID:${resp.id})`);
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
Recepient Phone Number	`recepientPhoneNumber`	`string`	Only required if `Ticket ID` is not set. Should be a valid phone number.
Ticket ID	`ticketId`	`string`	The ticket ID. Only required if `Recipient Phone Number` is not set.
The WhatsApp template ID	`hsmId`	`integer`	The WhatsApp template ID.
Message param Keys	`whatsappTemplateParamsKeys`	`string[]`	Message param keys
Message param Values	`whatsappTemplateParamsValues`	`string[]`	Message param values

Send A WhatsApp Message Template with Trengo API on New Message Received from Line API

Pipedream makes it easy to connect APIs for Trengo, Line and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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