← Line + Trengo integrations

Find Contacts with Trengo API on New Message Received from Line API

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New Message Received from the Line API
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Find Contacts with the Trengo API
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Developers Pipedream

Getting Started

This integration creates a workflow with a Line trigger and Trengo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message Received trigger
    1. Connect your Line account
    2. Configure Channel Access Token
  3. Configure the Find Contacts action
    1. Connect your Trengo account
    2. Optional- Configure Search Term
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for every received message in a channel. [See docs here](https://developers.line.biz/en/docs/messaging-api/building-bot/#page-title)
Version:0.0.2
Key:line-new-message-received

Line Overview

The Line API facilitates interaction with Line's messaging platform, enabling developers to send messages, manage user data, and leverage Line's rich social features within their applications. By using Pipedream, an integration platform, you can automate interactions with the Line API, connect to countless other services, and orchestrate complex workflows without managing servers.

Trigger Code

import line from "../../line.app.mjs";
import sampleEmit from "./test-event.mjs";
import { axios } from "@pipedream/platform";

export default {
  key: "line-new-message-received",
  name: "New Message Received",
  description: "Emit new event for every received message in a channel. [See docs here](https://developers.line.biz/en/docs/messaging-api/building-bot/#page-title)",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    line,
    db: "$.service.db",
    http: "$.interface.http",
    channelAccessToken: {
      propDefinition: [
        line,
        "channelAccessToken",
      ],
    },
  },
  hooks: {
    async activate() {
      try {
        await this.checkWebhook();
        await this.createWebhook();
        console.log("Webhook created successfully.");
        console.log("If you are not receiving webhooks, please confirm you have Use Webhooks enabled in your Line Developer Console:");
      } catch (error) {
        console.log(error);
        console.log("Please make sure you have enabled webhooks in your Line Developer Console:");
      }
      console.log("https://developers.line.biz/en/docs/messaging-api/building-bot/#setting-webhook-url");
    },
  },
  methods: {
    async _makeRequest(opts) {
      await axios(null, {
        ...opts,
        url: "https://api.line.me/v2/bot/channel/webhook/endpoint",
        headers: {
          Authorization: `Bearer ${this.channelAccessToken}`,
        },
      });
    },
    async checkWebhook() {
      await this._makeRequest();
    },
    async createWebhook() {
      await this._makeRequest({
        method: "put",
        data: {
          endpoint: this.http.endpoint,
        },
      });
    },
  },
  async run(event) {
    event.body.events.forEach((event) => {
      if (event.type === "message") {
        this.$emit(event, {
          id: event.message.id,
          summary: event.message.text,
          ts: event.timestamp,
        });
      }
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
LinelineappThis component uses the Line app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Channel Access TokenchannelAccessTokenstring

The access token of a group or room. Please refer to the Line doc here to get the channel access token

Trigger Authentication

Line uses OAuth authentication. When you connect your Line account, Pipedream will open a popup window where you can sign into Line and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Line API.

Pipedream requests the following authorization scopes when you connect your account:

notify

About Line

Line is a communication app that connects people, services, and information.

Action

Description:Finds contacts with the given term. [See the docs](https://developers.trengo.com/reference/as)
Version:0.0.1
Key:trengo-find-contacts

Trengo Overview

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Action Code

import app from "../../trengo.app.mjs";
import utils from "../../common/utils.mjs";

export default {
  type: "action",
  key: "trengo-find-contacts",
  version: "0.0.1",
  name: "Find Contacts",
  description: "Finds contacts with the given term. [See the docs](https://developers.trengo.com/reference/as)",
  props: {
    app,
    term: {
      propDefinition: [
        app,
        "term",
      ],
    },
  },
  async run ({ $ }) {
    const contacts = [];
    const resourcesStream = utils.getResourcesStream({
      resourceFn: this.app.getContacts,
      resourceFnArgs: {
        params: {
          term: this.term,
        },
      },
    });
    for await (const item of resourcesStream) {
      contacts.push(item);
    }
    // eslint-disable-next-line multiline-ternary
    $.export("$summary", `${contacts.length} contact${contacts.length == 1 ? "" : "s"} have been found.`);
    return contacts;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
Search Termtermstring

Search term to find a contact. If not given, all contacts will be returned.

Action Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

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