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Send A WhatsApp Message Template with Trengo API

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Send A WhatsApp Message Template with the Trengo API
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Getting Started

Create a workflow to Send A WhatsApp Message Template with the Trengo API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Send A WhatsApp Message Template action
    1. Connect your Trengo account
    2. Optional- Configure Recepient Phone Number
    3. Optional- Configure Ticket ID
    4. Configure The WhatsApp template ID
    5. Optional- Configure Message param Keys
    6. Optional- Configure Message param Values
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Send A WhatsApp Message Template with Trengo API on New Requests (Payload Only) from HTTP / Webhook API
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Send A WhatsApp Message Template with Trengo API on Custom Events from Zoom API
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Send A WhatsApp Message Template with Trengo API on New Submission (Instant) from Jotform API
Jotform + Trengo
 
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Send A WhatsApp Message Template with Trengo API on New Custom Webhook Events from Stripe API
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Send A WhatsApp Message Template on Trengo
Description:Sends a WhatsApp message template, [See the docs](https://developers.trengo.com/reference/start-a-conversation)
Version:0.0.1
Key:trengo-send-a-whatsapp-message-template

Code

import app from "../../trengo.app.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  type: "action",
  key: "trengo-send-a-whatsapp-message-template",
  version: "0.0.1",
  name: "Send A WhatsApp Message Template",
  description: "Sends a WhatsApp message template, [See the docs](https://developers.trengo.com/reference/start-a-conversation)",
  props: {
    app,
    recepientPhoneNumber: {
      propDefinition: [
        app,
        "recepientPhoneNumber",
      ],
      description: "Only required if `Ticket ID` is not set. Should be a valid phone number.",
      optional: true,
    },
    ticketId: {
      propDefinition: [
        app,
        "ticketId",
      ],
      optional: true,
    },
    hsmId: {
      propDefinition: [
        app,
        "hsmId",
      ],
    },
    whatsappTemplateParamsKeys: {
      propDefinition: [
        app,
        "whatsappTemplateParamsKeys",
      ],
    },
    whatsappTemplateParamsValues: {
      propDefinition: [
        app,
        "whatsappTemplateParamsValues",
      ],
    },
  },
  async run ({ $ }) {
    if (!this.recepientPhoneNumber && !this.ticketId) {
      throw new ConfigurationError("Either `Receipent Phone Number` or `Ticket ID` should be set!");
    }
    const params = [];
    if (this.whatsappTemplateParamsKeys && this.whatsappTemplateParamsValues) {
      if (this.whatsappTemplateParamsKeys.length != this.whatsappTemplateParamsValues.length) {
        throw new ConfigurationError("Message param keys and values should have the same amount of items!");
      } else {
        for (let i = 0; i < this.whatsappTemplateParamsKeys.length; i++) {
          params.push({
            key: this.whatsappTemplateParamsKeys[i],
            value: this.whatsappTemplateParamsValues[i],
          });
        }
      }
    }
    const resp = await this.app.sendWhatsappMessageTemplate({
      $,
      data: {
        recipient_phone_number: this.recepientPhoneNumber,
        hsm_id: this.hsmId,
        ticket_id: this.ticketId,
        params,
      },
    });
    $.export("$summary", `The contact has been created. (${resp.name} ID:${resp.id})`);
    return resp;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
Recepient Phone NumberrecepientPhoneNumberstring

Only required if Ticket ID is not set. Should be a valid phone number.

Ticket IDticketIdstring

The ticket ID. Only required if Recipient Phone Number is not set.

The WhatsApp template IDhsmIdinteger

The WhatsApp template ID.

Message param KeyswhatsappTemplateParamsKeysstring[]

Message param keys

Message param ValueswhatsappTemplateParamsValuesstring[]

Message param values

Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

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