Search Campsites with Recreation.gov API on New Ticket Created from Freshdesk API

Pipedream makes it easy to connect APIs for Recreation.gov, Freshdesk and 3,000+ other apps remarkably fast.

Trigger workflow on

New Ticket Created from the Freshdesk API

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Search Campsites with the Recreation.gov API

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Getting Started#

This integration creates a workflow with a Freshdesk trigger and Recreation.gov action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket Created trigger
1. Connect your Freshdesk account
2. Configure timer
Configure the Search Campsites action
1. Connect your Recreation.gov account
2. Optional- Configure Query
3. Optional- Configure Offset
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket Created on Freshdesk

Description:Emit new event when a ticket is created. [See the documentation](https://developers.freshdesk.com/api/#filter_tickets)

Version:0.0.10

Key:freshdesk-new-ticket

View on GitHub

Freshdesk Overview#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Trigger Code#

import common from "../common/polling.mjs";

export default {
  ...common,
  key: "freshdesk-new-ticket",
  name: "New Ticket Created",
  description: "Emit new event when a ticket is created. [See the documentation](https://developers.freshdesk.com/api/#filter_tickets)",
  version: "0.0.10",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.freshdesk.filterTickets;
    },
    getTsField() {
      return "created_at";
    },
    generateMeta(item) {
      return {
        id: item.id,
        summary: `New Ticket (ID: ${item.id})`,
        ts: Date.parse(item.created_at),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Freshdesk	`freshdesk`	`app`	This component uses the Freshdesk app.
	`timer`	`$.interface.timer`
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

Freshdesk uses API keys for authentication. When you connect your Freshdesk account, Pipedream securely stores the keys so you can easily authenticate to Freshdesk APIs in both code and no-code steps.

About Freshdesk#

Customer support software

Action#

Search Campsites on Recreation.gov

Description:Searchs campsites with the given query. If no query given, returns campsites from the beginning. Returning campsite number is limited to `1000`. [See the documentation](https://ridb.recreation.gov/docs#/Campsites/getCampsites)

Version:0.0.2

Key:recreation_gov-search-campsites

View on GitHub

Recreation.gov Overview#

The Recreation.gov API provides access to data about federal recreational activities and areas. With it, you can fetch details about campsites, tours, permits, and articles. On Pipedream, leverage this API to automate notifications, analyze recreational data, or integrate with other services for trip planning or environmental monitoring.

Action Code#

import app from "../../recreation_gov.app.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "recreation_gov-search-campsites",
  version: "0.0.2",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: true,
  },
  type: "action",
  name: "Search Campsites",
  description: "Searchs campsites with the given query. If no query given, returns campsites from the beginning. Returning campsite number is limited to `1000`. [See the documentation](https://ridb.recreation.gov/docs#/Campsites/getCampsites)",
  props: {
    app,
    query: {
      type: "string",
      label: "Query",
      description: "Query filter criteria. Searches on campsite name, type, loop, type of use (Overnight/Day), campsite accessible (Yes/No)",
      optional: true,
    },
    offset: {
      type: "integer",
      label: "Offset",
      description: "Used when all results could not be retrieved due to limit of `1000`. Set this offset to fetch next resources.",
      optional: true,
    },
  },
  async run ({ $ }) {
    const resourcesStream = utils.getResourcesStream({
      resourceFn: this.app.getCampsites,
      resourceKey: "RECDATA",
      resourceLimit: 1000,
      offset: this.offset,
      resourceFnArgs: {
        $,
        params: {
          query: this.query,
        },
      },
    });
    const items = [];
    for await (const item of resourcesStream) {
      items.push(item);
    }
    // eslint-disable-next-line multiline-ternary
    $.export("$summary", `${items.length} campsite${items.length == 1 ? "" : "s"} found.`);
    return items;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Recreation.gov	`app`	`app`	This component uses the Recreation.gov app.
Query	`query`	`string`	Query filter criteria. Searches on campsite name, type, loop, type of use (Overnight/Day), campsite accessible (Yes/No)
Offset	`offset`	`integer`	Used when all results could not be retrieved due to limit of `1000`. Set this offset to fetch next resources.

Action Authentication#

Recreation.gov uses API keys for authentication. When you connect your Recreation.gov account, Pipedream securely stores the keys so you can easily authenticate to Recreation.gov APIs in both code and no-code steps.

Obtaining a Recreation.gov API Key

Recreation.gov's API requires an API key to authenticate requests.

First sign up for an account at https://recreation.gov

Then open the API dashboard and enabled developer access under your profile.

This will generate an API key for your account to use with Pipedream.

Copy the API key into the field below.

Search Campsites with Recreation.gov API on New Ticket Created from Freshdesk API

Pipedream makes it easy to connect APIs for Recreation.gov, Freshdesk and 3,000+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Obtaining a Recreation.gov API Key

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