Create Reminder with Slack API on New CES Rating from Nicereply API

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Trigger workflow on

New CES Rating from the Nicereply API

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Create Reminder with the Slack API

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Getting Started#

This integration creates a workflow with a Nicereply trigger and Slack action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New CES Rating trigger
1. Connect your Nicereply account
2. Configure timer
Configure the Create Reminder action
1. Connect your Slack account
2. Configure Text
3. Optional- Configure Timestamp
4. Optional- Select a Team
5. Optional- Select a User
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New CES Rating on Nicereply

Description:Emit new event on each new CES rating.

Version:0.0.2

Key:nicereply-new-ces-rating

View on GitHub

Nicereply Overview#

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

Automatically send surveys to customers and collect customer feedback.
Display customer satisfaction scores in various ways for different teams.
Track customer support metrics and trends over time.
Generate reports on customer satisfaction and support efficiency.
Integrate with third-party applications to extend your customer feedback
solutions.
Design custom interaction forms and data fields.
Automate customer follow-ups and notifications.
Monitor customer sentiment across multiple channels.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New CES Rating",
  version: "0.0.2",
  key: "nicereply-new-ces-rating",
  description: "Emit new event on each new CES rating.",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New CES rating with id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    getRatings() {
      return this.nicereply.getCESRatings;
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Nicereply	`nicereply`	`app`	This component uses the Nicereply app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Nicereply uses API keys for authentication. When you connect your Nicereply account, Pipedream securely stores the keys so you can easily authenticate to Nicereply APIs in both code and no-code steps.

To get your private API key go to your Nicereply account > Settings > API > and copy the private key.

About Nicereply#

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Action#

Create Reminder on Slack

Description:Create a reminder. [See docs here](https://api.slack.com/methods/reminders.add)

Version:0.0.14

Key:slack-create-reminder

View on GitHub

Slack Overview#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It just makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Here are some examples of automations you can build with Pipedream on Slack:

Automate posting updates to your team channel
Create a bot to answer common questions
Integrate with your existing tools and services
Build a custom dashboard to track your team's progress
Create a bot to handle scheduling and meeting requests
And much more!

Should I use the Slack or Slack Bot app on Pipedream?

The Slack app is the easiest and most convienent option to get started. It installs the official Pipedream bot into your Slack workspace with just a few clicks.

However, if you'd like to use your own bot registered with the Slack API, you can use the Slack Bot app instead.

The Slack Bot requires a bot token to allow your Pipedream workflows to authenticate as your bot. The extra set up steps allow you to list your custom bot on the Slack Marketplace, or install the bot on other workspaces as your bot's name instead of as Pipedream.

Action Code#

import slack from "../../slack.app.mjs";

export default {
  key: "slack-create-reminder",
  name: "Create Reminder",
  description: "Create a reminder. [See docs here](https://api.slack.com/methods/reminders.add)",
  version: "0.0.14",
  type: "action",
  props: {
    slack,
    text: {
      propDefinition: [
        slack,
        "text",
      ],
    },
    timestamp: {
      propDefinition: [
        slack,
        "timestamp",
      ],
      description: "When this reminder should happen: the Unix timestamp (up to five years from now), the number of seconds until the reminder (if within 24 hours), or a natural language description (Ex. in 15 minutes, or every Thursday)",
    },
    team_id: {
      propDefinition: [
        slack,
        "team",
      ],
      optional: true,
    },
    user: {
      propDefinition: [
        slack,
        "user",
      ],
      optional: true,
    },
  },
  async run() {
    return await this.slack.sdk().reminders.add({
      text: this.text,
      team_id: this.team_id,
      time: this.timestamp,
      user: this.user,
    });
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Slack	`slack`	`app`	This component uses the Slack app.
Text	`text`	`string`	Text of the message to send (see Slack's formatting docs). This field is usually necessary, unless you're providing only attachments instead.
Timestamp	`timestamp`	`string`	When this reminder should happen: the Unix timestamp (up to five years from now), the number of seconds until the reminder (if within 24 hours), or a natural language description (Ex. in 15 minutes, or every Thursday)
Team	`team_id`	`string`	Select a value from the drop down menu.
User	`user`	`string`	Select a value from the drop down menu.

Action Authentication#

Slack uses OAuth authentication. When you connect your Slack account, Pipedream will open a popup window where you can sign into Slack and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Slack API.

Pipedream requests the following authorization scopes when you connect your account:

bookmarks:writecalls:readcalls:writechannels:historychannels:readchannels:writednd:readdnd:writeemoji:readfiles:readgroups:historygroups:readgroups:writeim:historyim:readim:writelinks:readlinks:writempim:historympim:readmpim:writepins:readpins:writereactions:readreactions:writereminders:readreminders:writeremote_files:readremote_files:sharestars:readstars:writeteam:readusergroups:readusergroups:writeusers:readusers:read.emailusers:writechat:write:botchat:write:usercommandsfiles:write:userusers.profile:writeusers.profile:readsearch:read

About Slack#

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.

More Ways to Connect Slack + Nicereply#

Other Popular Integrations#

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Pipedream makes it easy to connect APIs for Slack, Nicereply and 1,600+ other apps remarkably fast.

Trusted by 750,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Should I use the Slack or Slack Bot app on Pipedream?

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