← Nicereply + Slack integrations

Archive Channel with Slack API on New CES Rating from Nicereply API

Pipedream makes it easy to connect APIs for Slack, Nicereply and 1,600+ other apps remarkably fast.

Trigger workflow on
New CES Rating from the Nicereply API
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Archive Channel with the Slack API
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Getting Started

This integration creates a workflow with a Nicereply trigger and Slack action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New CES Rating trigger
    1. Connect your Nicereply account
    2. Configure timer
  3. Configure the Archive Channel action
    1. Connect your Slack account
    2. Select a Channel
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event on each new CES rating.
Version:0.0.2
Key:nicereply-new-ces-rating

Nicereply Overview

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

  • Automatically send surveys to customers and collect customer feedback.
  • Display customer satisfaction scores in various ways for different teams.
  • Track customer support metrics and trends over time.
  • Generate reports on customer satisfaction and support efficiency.
  • Integrate with third-party applications to extend your customer feedback
    solutions.
  • Design custom interaction forms and data fields.
  • Automate customer follow-ups and notifications.
  • Monitor customer sentiment across multiple channels.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New CES Rating",
  version: "0.0.2",
  key: "nicereply-new-ces-rating",
  description: "Emit new event on each new CES rating.",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New CES rating with id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    getRatings() {
      return this.nicereply.getCESRatings;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
NicereplynicereplyappThis component uses the Nicereply app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Nicereply uses API keys for authentication. When you connect your Nicereply account, Pipedream securely stores the keys so you can easily authenticate to Nicereply APIs in both code and no-code steps.

To get your private API key go to your Nicereply account > Settings > API > and copy the private key.

About Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Action

Description:Archive a channel. [See docs here](https://api.slack.com/methods/conversations.archive)
Version:0.0.13
Key:slack-archive-channel

Slack Overview

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It just makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Here are some examples of automations you can build with Pipedream on Slack:

  • Automate posting updates to your team channel
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • Build a custom dashboard to track your team's progress
  • Create a bot to handle scheduling and meeting requests
  • And much more!

Should I use the Slack or Slack Bot app on Pipedream?

The Slack app is the easiest and most convienent option to get started. It installs the official Pipedream bot into your Slack workspace with just a few clicks.

However, if you'd like to use your own bot registered with the Slack API, you can use the Slack Bot app instead.

The Slack Bot requires a bot token to allow your Pipedream workflows to authenticate as your bot. The extra set up steps allow you to list your custom bot on the Slack Marketplace, or install the bot on other workspaces as your bot's name instead of as Pipedream.

Action Code

import slack from "../../slack.app.mjs";

export default {
  key: "slack-archive-channel",
  name: "Archive Channel",
  description: "Archive a channel. [See docs here](https://api.slack.com/methods/conversations.archive)",
  version: "0.0.13",
  type: "action",
  props: {
    slack,
    conversation: {
      propDefinition: [
        slack,
        "conversation",
      ],
    },
  },
  async run() {
    return await this.slack.sdk().conversations.archive({
      channel: this.conversation,
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SlackslackappThis component uses the Slack app.
ChannelconversationstringSelect a value from the drop down menu.

Action Authentication

Slack uses OAuth authentication. When you connect your Slack account, Pipedream will open a popup window where you can sign into Slack and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Slack API.

Pipedream requests the following authorization scopes when you connect your account:

bookmarks:writecalls:readcalls:writechannels:historychannels:readchannels:writednd:readdnd:writeemoji:readfiles:readgroups:historygroups:readgroups:writeim:historyim:readim:writelinks:readlinks:writempim:historympim:readmpim:writepins:readpins:writereactions:readreactions:writereminders:readreminders:writeremote_files:readremote_files:sharestars:readstars:writeteam:readusergroups:readusergroups:writeusers:readusers:read.emailusers:writechat:write:botchat:write:usercommandsfiles:write:userusers.profile:writeusers.profile:readsearch:read

About Slack

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.

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