Create Channel with Microsoft Teams API on New Inbound Message Event from Trengo API

Pipedream makes it easy to connect APIs for Microsoft Teams, Trengo and 2,400+ other apps remarkably fast.

Trigger workflow on

New Inbound Message Event from the Trengo API

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Create Channel with the Microsoft Teams API

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Getting Started#

This integration creates a workflow with a Trengo trigger and Microsoft Teams action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Inbound Message Event trigger
1. Connect your Trengo account
Configure the Create Channel action
1. Connect your Microsoft Teams account
2. Select a Team
3. Configure Display Name
4. Configure Description
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Inbound Message Event on Trengo

Description:Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)

Version:0.0.1

Key:trengo-new-inbound-message

View on GitHub

Trengo Overview#

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code#

import common from "../common/common.mjs";

export default {
  key: "trengo-new-inbound-message",
  name: "New Inbound Message Event",
  description: "Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.message_id ?
          parseInt(event?.body?.message_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New inbound message event: ${event?.body?.message}`,
      };
    },
    getEvent() {
      return  "INBOUND";
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo#

Customer service software

Action#

Create Channel on Microsoft Teams

Description:Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)

Version:0.0.6

Key:microsoft_teams-create-channel

View on GitHub

Microsoft Teams Overview#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Action Code#

import microsoftTeams from "../../microsoft_teams.app.mjs";

export default {
  key: "microsoft_teams-create-channel",
  name: "Create Channel",
  description: "Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)",
  type: "action",
  version: "0.0.6",
  props: {
    microsoftTeams,
    teamId: {
      propDefinition: [
        microsoftTeams,
        "team",
      ],
    },
    displayName: {
      propDefinition: [
        microsoftTeams,
        "channelDisplayName",
      ],
    },
    description: {
      propDefinition: [
        microsoftTeams,
        "channelDescription",
      ],
    },
  },
  async run({ $ }) {
    const {
      teamId,
      displayName,
      description,
    } = this;

    const response =
      await this.microsoftTeams.createChannel({
        teamId,
        content: {
          displayName,
          description,
        },
      });

    $.export("$summary", `Successfully created channel ${displayName}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Microsoft Teams	`microsoftTeams`	`app`	This component uses the Microsoft Teams app.
Team	`teamId`	`string`	Select a value from the drop down menu.
Display Name	`displayName`	`string`	Display name of the channel
Description	`description`	`string`	Description of the channel

Action Authentication#

Microsoft Teams uses OAuth authentication. When you connect your Microsoft Teams account, Pipedream will open a popup window where you can sign into Microsoft Teams and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Microsoft Teams API.

Pipedream requests the following authorization scopes when you connect your account:

User.Reademailoffline_accessopenidprofileChat.ReadChat.ReadWriteChatMessage.SendChannel.ReadBasic.AllChannelMessage.Read.AllChannelMessage.SendTeam.ReadBasic.AllSchedule.Read.All

Create Channel with Microsoft Teams API on New Inbound Message Event from Trengo API

Pipedream makes it easy to connect APIs for Microsoft Teams, Trengo and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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