← Freshdesk + Uplisting integrations

Create Booking with Uplisting API on New Contact Created from Freshdesk API

Pipedream makes it easy to connect APIs for Uplisting, Freshdesk and 2,900+ other apps remarkably fast.

Trigger workflow on
New Contact Created from the Freshdesk API
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Create Booking with the Uplisting API
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Getting Started

This integration creates a workflow with a Freshdesk trigger and Uplisting action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Contact Created trigger
    1. Connect your Freshdesk account
    2. Configure timer
  3. Configure the Create Booking action
    1. Connect your Uplisting account
    2. Configure X-Uplisting-Client-ID
    3. Configure Check In
    4. Configure Check Out
    5. Select a Property Id
    6. Optional- Configure Guest Name
    7. Optional- Configure Guest Email
    8. Optional- Configure Guest Phone
    9. Optional- Configure Number Of Guests
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a contact is created. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)
Version:0.0.8
Key:freshdesk-new-contact

Freshdesk Overview

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Trigger Code

import common from "../common/polling.mjs";

export default {
  ...common,
  key: "freshdesk-new-contact",
  name: "New Contact Created",
  description: "Emit new event when a contact is created. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)",
  version: "0.0.8",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.freshdesk.filterContacts;
    },
    getTsField() {
      return "created_at";
    },
    generateMeta(item) {
      return {
        id: item.id,
        summary: `New Contact: "${item.name}"`,
        ts: Date.parse(item.created_at),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
FreshdeskfreshdeskappThis component uses the Freshdesk app.
timer$.interface.timer
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Freshdesk uses API keys for authentication. When you connect your Freshdesk account, Pipedream securely stores the keys so you can easily authenticate to Freshdesk APIs in both code and no-code steps.

About Freshdesk

Customer support software

Action

Description:Create a confirmed booking. [See the documentation](https://documenter.getpostman.com/view/1320372/SWTBfdW6#ce173dfb-5d88-4af4-a55f-43ffc238487a)
Version:0.0.2
Key:uplisting-create-booking

Uplisting Overview

The Uplisting API allows property managers and hosts to automate and integrate their listing and booking management across various platforms. With this API on Pipedream, you can streamline operations like syncing bookings, updating listings, and managing guests' stays. Uplisting on Pipedream provides a canvas for building workflows that connect with other apps for a cohesive property management system, simplifying tasks such as communication, scheduling, and analytics.

Action Code

import uplisting from "../../uplisting.app.mjs";

export default {
  key: "uplisting-create-booking",
  name: "Create Booking",
  version: "0.0.2",
  annotations: {
    destructiveHint: true,
    openWorldHint: true,
    readOnlyHint: false,
  },
  description: "Create a confirmed booking. [See the documentation](https://documenter.getpostman.com/view/1320372/SWTBfdW6#ce173dfb-5d88-4af4-a55f-43ffc238487a)",
  type: "action",
  props: {
    uplisting,
    clientId: {
      type: "string",
      label: "X-Uplisting-Client-ID",
      description: "Contact Uplisting if you don't have a partner specific client ID.",
      secret: true,
    },
    checkIn: {
      type: "string",
      label: "Check In",
      description: "The date of the check in.",
    },
    checkOut: {
      type: "string",
      label: "Check Out",
      description: "The date of the check out.",
    },
    propertyId: {
      propDefinition: [
        uplisting,
        "propertyId",
      ],
    },
    guestName: {
      type: "string",
      label: "Guest Name",
      description: "Guest name shown on the booking calendar and used for automated messaging.",
      optional: true,
    },
    guestEmail: {
      type: "string",
      label: "Guest Email",
      description: "A valid email is required for any scheduled messages to be delivered to the guest.",
      optional: true,
    },
    guestPhone: {
      type: "string",
      label: "Guest Phone",
      description: "The guest's phone number.",
      optional: true,
    },
    numberOfGuests: {
      type: "integer",
      label: "Number Of Guests",
      description: "Used for price calculation.",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.uplisting.createBooking({
      $,
      headers: {
        "X-Uplisting-Client-ID": this.clientId,
      },
      data: {
        data: {
          "attributes": {
            check_in: this.checkIn,
            check_out: this.checkOut,
            guest_name: this.guestName,
            guest_email: this.guestEmail,
            guest_phone: this.guestPhone,
            number_of_guests: this.numberOfGuests,
          },
          "relationships": {
            property: {
              data: {
                type: "properties",
                id: this.propertyId,
              },
            },
          },
        },
      },
    });

    $.export("$summary", `A new booking with Id: ${response.data?.id} was successfully created!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
UplistinguplistingappThis component uses the Uplisting app.
X-Uplisting-Client-IDclientIdstring

Contact Uplisting if you don't have a partner specific client ID.

Check IncheckInstring

The date of the check in.

Check OutcheckOutstring

The date of the check out.

Property IdpropertyIdstringSelect a value from the drop down menu.
Guest NameguestNamestring

Guest name shown on the booking calendar and used for automated messaging.

Guest EmailguestEmailstring

A valid email is required for any scheduled messages to be delivered to the guest.

Guest PhoneguestPhonestring

The guest's phone number.

Number Of GuestsnumberOfGuestsinteger

Used for price calculation.

Action Authentication

Uplisting uses API keys for authentication. When you connect your Uplisting account, Pipedream securely stores the keys so you can easily authenticate to Uplisting APIs in both code and no-code steps.

Sign in and copy your API key from the Connect > API page.

About Uplisting

Confidently grow your STR business & earn more on Uplisting. Preferred+ AirBnB software partner.

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