Create Booking with Cal.com API on New Agent from Zoho Desk API

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New Agent from the Zoho Desk API

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Create Booking with the Cal.com API

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Getting Started#

This integration creates a workflow with a Zoho Desk trigger and Cal.com action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Agent trigger
1. Connect your Zoho Desk account
2. Configure Polling schedule
3. Select a Organization ID
Configure the Create Booking action
1. Connect your Cal.com account
2. Select a Event Type ID
3. Configure Name
4. Configure Email
5. Optional- Configure Title
6. Configure Start Time
7. Configure End Time
8. Optional- Configure Recurring Count
9. Select a Language
10. Select a Time Zone
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Agent on Zoho Desk

Description:Emit new event when a new agent is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Agents#Agents_Listagents)

Version:0.0.3

Key:zoho_desk-new-agent

View on GitHub

Zoho Desk Overview#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Trigger Code#

import common from "../common.mjs";

export default {
  ...common,
  key: "zoho_desk-new-agent",
  name: "New Agent",
  description: "Emit new event when a new agent is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Agents#Agents_Listagents)",
  type: "source",
  version: "0.0.3",
  dedupe: "unique",
  props: {
    ...common.props,
    orgId: {
      propDefinition: [
        common.props.zohoDesk,
        "orgId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.zohoDesk.getAgents;
    },
    getResourceFnArgs() {
      return {
        headers: {
          orgId: this.orgId,
        },
        params: {
          sortOrder: "desc", // asc | desc
        },
      };
    },
    resourceFilter() {
      return true;
    },
    generateMeta(resource) {
      return {
        id: resource.id,
        ts: Date.now(),
        summary: `Agent ID ${resource.id}`,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho Desk	`zohoDesk`	`app`	This component uses the Zoho Desk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling schedule	`timer`	`$.interface.timer`	How often to poll the Zoho Desk API
Organization ID	`orgId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Zoho Desk uses OAuth authentication. When you connect your Zoho Desk account, Pipedream will open a popup window where you can sign into Zoho Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Desk API.

Pipedream requests the following authorization scopes when you connect your account:

Desk.articles.CREATEDesk.articles.READDesk.articles.UPDATEDesk.basic.CREATEDesk.basic.READDesk.contacts.CREATEDesk.contacts.READDesk.contacts.UPDATEDesk.contacts.WRITEDesk.events.CREATEDesk.events.READDesk.events.UPDATEDesk.events.WRITEDesk.search.READDesk.settings.CREATEDesk.settings.READDesk.settings.UPDATEDesk.settings.WRITEDesk.tasks.CREATEDesk.tasks.READDesk.tasks.UPDATEDesk.tasks.WRITEDesk.tickets.CREATEDesk.tickets.READDesk.tickets.UPDATEDesk.tickets.WRITE

About Zoho Desk#

Omnichannel customer service software to delight and retain customers.

Action#

Create Booking on Cal.com

Description:Create a new booking. [See the documentation](https://developer.cal.com/api/api-reference/bookings#create-a-new-booking)

Version:0.0.4

Key:cal_com-create-booking

View on GitHub

Cal.com Overview#

The Cal.com API on Pipedream lets you seamlessly integrate your scheduling infrastructure with other services to automate appointment setting, calendar syncing, and notifications. Using Pipedream, you can craft workflows that trigger on new event bookings, cancellations, or reschedules, and connect these events to countless apps to streamline business processes, enhance customer engagement, and maintain organized schedules.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import calCom from "../../cal_com.app.mjs";

export default {
  key: "cal_com-create-booking",
  name: "Create Booking",
  description: "Create a new booking. [See the documentation](https://developer.cal.com/api/api-reference/bookings#create-a-new-booking)",
  version: "0.0.4",
  type: "action",
  props: {
    calCom,
    eventTypeId: {
      propDefinition: [
        calCom,
        "eventTypeId",
      ],
    },
    name: {
      type: "string",
      label: "Name",
      description: "Name of the person the booking is with",
    },
    email: {
      type: "string",
      label: "Email",
      description: "Email of the person the booking is with",
    },
    title: {
      type: "string",
      label: "Title",
      description: "Title of the new booking",
      optional: true,
    },
    startTime: {
      type: "string",
      label: "Start Time",
      description: "The start time of the new booking in **ISO 8601** format. E.g. `2025-04-21T20:28:00`",
    },
    endTime: {
      type: "string",
      label: "End Time",
      description: "The end time of the new booking in **ISO 8601** format. E.g. `2025-04-21T20:28:00`",
    },
    recurringCount: {
      type: "integer",
      label: "Recurring Count",
      description: "Number of times the booking should repeat",
      optional: true,
    },
    language: {
      propDefinition: [
        calCom,
        "language",
      ],
    },
    timeZone: {
      propDefinition: [
        calCom,
        "timeZone",
      ],
    },
  },
  async run({ $ }) {
    const data = {
      eventTypeId: this.eventTypeId,
      name: this.name,
      email: this.email,
      title: this.title,
      start: this.startTime,
      end: this.endTime,
      recurringCount: this.recurringCount,
      language: this.language,
      timeZone: this.timeZone,
      location: "",
      customInputs: [],
      metadata: {},
    };
    try {
      const response = await this.calCom.createBooking({
        data,
        $,
      });
      $.export("$summary", `Successfully created booking with ID ${response.id}`);
      return response;
    } catch (error) {
      const errorJson = JSON.parse(error.slice(error.indexOf("{")));
      const message = errorJson?.data?.message;
      throw new ConfigurationError(`Error: ${message}${message === "no_available_users_found_error"
        ? ". No users are available to be assigned to a booking at the specified time"
        : ""}`);
    }
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Cal.com	`calCom`	`app`	This component uses the Cal.com app.
Event Type ID	`eventTypeId`	`integer`	Select a value from the drop down menu.
Name	`name`	`string`	Name of the person the booking is with
Email	`email`	`string`	Email of the person the booking is with
Title	`title`	`string`	Title of the new booking
Start Time	`startTime`	`string`	The start time of the new booking in ISO 8601 format. E.g. `2025-04-21T20:28:00`
End Time	`endTime`	`string`	The end time of the new booking in ISO 8601 format. E.g. `2025-04-21T20:28:00`
Recurring Count	`recurringCount`	`integer`	Number of times the booking should repeat
Language	`language`	`string`	Select a value from the drop down menu:`{ "label": "English", "value": "en" }{ "label": "Français", "value": "fr" }{ "label": "Italiano", "value": "it" }{ "label": "Русский", "value": "ru" }{ "label": "Español", "value": "es" }{ "label": "Deutsch", "value": "de" }{ "label": "Português", "value": "pt" }{ "label": "Română", "value": "ro" }{ "label": "Nederlands", "value": "nl" }{ "label": "Português (Brasil)", "value": "pt-BR" }{ "label": "Español Latinoamericano", "value": "es-419" }{ "label": "한국어", "value": "ko" }{ "label": "日本語", "value": "ja" }{ "label": "Polski", "value": "pl" }{ "label": "العربية", "value": "ar" }{ "label": "עברית", "value": "iw" }{ "label": "中文（中国）", "value": "zh-CN" }{ "label": "中文（台灣）", "value": "zh-TW" }{ "label": "Čeština", "value": "cs" }{ "label": "Српски", "value": "sr" }{ "label": "Svenska", "value": "sv" }{ "label": "Tiếng Việt", "value": "vi" }`
Time Zone	`timeZone`	`string`	Select a value from the drop down menu:`{ "label": "(GMT-11:00) Midway Island, Samoa", "value": "Pacific/Midway" }{ "label": "(GMT-10:00) Hawaii", "value": "Pacific/Honolulu" }{ "label": "(GMT-8:00) Alaska", "value": "America/Juneau" }{ "label": "(GMT-7:00) Dawson, Yukon", "value": "America/Dawson" }{ "label": "(GMT-7:00) Arizona", "value": "America/Phoenix" }{ "label": "(GMT-7:00) Tijuana", "value": "America/Tijuana" }{ "label": "(GMT-7:00) Pacific Time", "value": "America/Los_Angeles" }{ "label": "(GMT-6:00) Mountain Time", "value": "America/Boise" }{ "label": "(GMT-6:00) Chihuahua, La Paz, Mazatlan", "value": "America/Chihuahua" }{ "label": "(GMT-6:00) Saskatchewan", "value": "America/Regina" }{ "label": "(GMT-6:00) Central America", "value": "America/Belize" }{ "label": "(GMT-5:00) Central Time", "value": "America/Chicago" }{ "label": "(GMT-5:00) Guadalajara, Mexico City, Monterrey", "value": "America/Mexico_City" }{ "label": "(GMT-5:00) Bogota, Lima, Quito", "value": "America/Bogota" }{ "label": "(GMT-4:00) Eastern Time", "value": "America/Detroit" }{ "label": "(GMT-4:00) Caracas, La Paz", "value": "America/Caracas" }{ "label": "(GMT-3:00) Santiago", "value": "America/Santiago" }{ "label": "(GMT-3:00) Brasilia", "value": "America/Sao_Paulo" }{ "label": "(GMT-3:00) Montevideo", "value": "America/Montevideo" }{ "label": "(GMT-3:00) Buenos Aires, Georgetown", "value": "America/Argentina/Buenos_Aires" }{ "label": "(GMT-3:00) Asuncion", "value": "America/Asuncion" }{ "label": "(GMT-2:30) Newfoundland and Labrador", "value": "America/St_Johns" }{ "label": "(GMT-2:00) Greenland", "value": "America/Godthab" }{ "label": "(GMT-1:00) Cape Verde Islands", "value": "Atlantic/Cape_Verde" }{ "label": "(GMT+0:00) Azores", "value": "Atlantic/Azores" }{ "label": "(GMT+0:00) UTC", "value": "Etc/GMT" }{ "label": "(GMT+0:00) Casablanca, Monrovia", "value": "Africa/Casablanca" }{ "label": "(GMT+1:00) Edinburgh, London", "value": "Europe/London" }{ "label": "(GMT+1:00) Dublin", "value": "Europe/Dublin" }{ "label": "(GMT+1:00) Lisbon", "value": "Europe/Lisbon" }{ "label": "(GMT+1:00) Canary Islands", "value": "Atlantic/Canary" }{ "label": "(GMT+1:00) West Central Africa", "value": "Africa/Algiers" }{ "label": "(GMT+2:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague", "value": "Europe/Belgrade" }{ "label": "(GMT+2:00) Sarajevo, Skopje, Warsaw, Zagreb", "value": "Europe/Sarajevo" }{ "label": "(GMT+2:00) Brussels, Copenhagen, Madrid, Paris", "value": "Europe/Brussels" }{ "label": "(GMT+2:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna", "value": "Europe/Amsterdam" }{ "label": "(GMT+2:00) Cairo", "value": "Africa/Cairo" }{ "label": "(GMT+2:00) Harare, Pretoria", "value": "Africa/Harare" }{ "label": "(GMT+3:00) Bucharest", "value": "Europe/Bucharest" }{ "label": "(GMT+3:00) Helsinki, Kiev, Riga, Sofia, Tallinn, Vilnius", "value": "Europe/Helsinki" }{ "label": "(GMT+3:00) Athens, Minsk", "value": "Europe/Athens" }{ "label": "(GMT+3:00) Jerusalem", "value": "Asia/Jerusalem" }{ "label": "(GMT+3:00) Istanbul, Moscow, St. Petersburg, Volgograd", "value": "Europe/Moscow" }{ "label": "(GMT+3:00) Kuwait, Riyadh", "value": "Asia/Kuwait" }{ "label": "(GMT+3:00) Nairobi", "value": "Africa/Nairobi" }{ "label": "(GMT+3:00) Baghdad", "value": "Asia/Baghdad" }{ "label": "(GMT+3:30) Tehran", "value": "Asia/Tehran" }{ "label": "(GMT+4:00) Abu Dhabi, Muscat", "value": "Asia/Dubai" }{ "label": "(GMT+4:00) Baku, Tbilisi, Yerevan", "value": "Asia/Baku" }{ "label": "(GMT+4:30) Kabul", "value": "Asia/Kabul" }{ "label": "(GMT+5:00) Ekaterinburg", "value": "Asia/Yekaterinburg" }{ "label": "(GMT+5:00) Islamabad, Karachi, Tashkent", "value": "Asia/Karachi" }{ "label": "(GMT+5:30) Chennai, Kolkata, Mumbai, New Delhi", "value": "Asia/Kolkata" }{ "label": "(GMT+5:30) Sri Jayawardenepura", "value": "Asia/Colombo" }{ "label": "(GMT+5:45) Kathmandu", "value": "Asia/Kathmandu" }{ "label": "(GMT+6:00) Astana, Dhaka", "value": "Asia/Dhaka" }{ "label": "(GMT+6:00) Almaty, Novosibirsk", "value": "Asia/Almaty" }{ "label": "(GMT+6:30) Yangon Rangoon", "value": "Asia/Rangoon" }{ "label": "(GMT+7:00) Bangkok, Hanoi, Jakarta", "value": "Asia/Bangkok" }{ "label": "(GMT+7:00) Krasnoyarsk", "value": "Asia/Krasnoyarsk" }{ "label": "(GMT+8:00) Beijing, Chongqing, Hong Kong SAR, Urumqi", "value": "Asia/Shanghai" }{ "label": "(GMT+8:00) Kuala Lumpur, Singapore", "value": "Asia/Kuala_Lumpur" }{ "label": "(GMT+8:00) Taipei", "value": "Asia/Taipei" }{ "label": "(GMT+8:00) Perth", "value": "Australia/Perth" }{ "label": "(GMT+8:00) Irkutsk, Ulaanbaatar", "value": "Asia/Irkutsk" }{ "label": "(GMT+9:00) Seoul", "value": "Asia/Seoul" }{ "label": "(GMT+9:00) Osaka, Sapporo, Tokyo", "value": "Asia/Tokyo" }{ "label": "(GMT+9:30) Darwin", "value": "Australia/Darwin" }{ "label": "(GMT+10:00) Yakutsk", "value": "Asia/Yakutsk" }{ "label": "(GMT+10:00) Brisbane", "value": "Australia/Brisbane" }{ "label": "(GMT+10:00) Vladivostok", "value": "Asia/Vladivostok" }{ "label": "(GMT+10:00) Guam, Port Moresby", "value": "Pacific/Guam" }{ "label": "(GMT+10:30) Adelaide", "value": "Australia/Adelaide" }{ "label": "(GMT+11:00) Canberra, Melbourne, Sydney", "value": "Australia/Sydney" }{ "label": "(GMT+11:00) Hobart", "value": "Australia/Hobart" }{ "label": "(GMT+11:00) Magadan, Solomon Islands, New Caledonia", "value": "Asia/Magadan" }{ "label": "(GMT+12:00) Kamchatka, Marshall Islands", "value": "Asia/Kamchatka" }{ "label": "(GMT+12:00) Fiji Islands", "value": "Pacific/Fiji" }{ "label": "(GMT+13:00) Auckland, Wellington", "value": "Pacific/Auckland" }{ "label": "(GMT+13:00) Nuku'alofa", "value": "Pacific/Tongatapu" }`

Create Booking with Cal.com API on New Agent from Zoho Desk API

Pipedream makes it easy to connect APIs for Cal.com, Zoho Desk and 2,700+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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