Create Contact with Zoho Desk API

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Create Contact with the Zoho Desk API

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Getting Started#

Create a workflow to Create Contact with the Zoho Desk API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the Create Contact action
1. Connect your Zoho Desk account
2. Select a Organization ID
3. Configure Last Name
4. Optional- Configure First Name
5. Optional- Configure Email
6. Optional- Configure Phone
7. Optional- Configure Mobile
Select a trigger to run your workflow on HTTP requests, schedules or app events
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

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Typeform + Zoho Desk

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Zoom + Zoho Desk

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Jotform + Zoho Desk

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Contact on Zoho Desk

Description:Creates a contact in your help desk portal. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_CreateContact)

Version:0.0.2

Key:zoho_desk-create-contact

View on GitHub

Code#

import zohoDesk from "../../zoho_desk.app.mjs";

export default {
  key: "zoho_desk-create-contact",
  name: "Create Contact",
  description: "Creates a contact in your help desk portal. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_CreateContact)",
  type: "action",
  version: "0.0.2",
  props: {
    zohoDesk,
    orgId: {
      propDefinition: [
        zohoDesk,
        "orgId",
      ],
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Last name of the contact",
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "First name of the contact",
      optional: true,
    },
    email: {
      type: "string",
      label: "Email",
      description: "Email ID of the contact",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Phone number of the contact",
      optional: true,
    },
    mobile: {
      type: "string",
      label: "Mobile",
      description: "Mobile number of the contact",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      orgId,
      lastName,
      firstName,
      email,
      phone,
      mobile,
    } = this;

    const response = await this.zohoDesk.createContact({
      headers: {
        orgId,
      },
      data: {
        lastName,
        firstName,
        email,
        phone,
        mobile,
      },
    });

    $.export("$summary", `Successfully created a new contact with ID ${response.id}`);

    return response;
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho Desk	`zohoDesk`	`app`	This component uses the Zoho Desk app.
Organization ID	`orgId`	`string`	Select a value from the drop down menu.
Last Name	`lastName`	`string`	Last name of the contact
First Name	`firstName`	`string`	First name of the contact
Email	`email`	`string`	Email ID of the contact
Phone	`phone`	`string`	Phone number of the contact
Mobile	`mobile`	`string`	Mobile number of the contact

Authentication#

Zoho Desk uses OAuth authentication. When you connect your Zoho Desk account, Pipedream will open a popup window where you can sign into Zoho Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Desk API.

Pipedream requests the following authorization scopes when you connect your account:

Desk.articles.CREATEDesk.articles.READDesk.articles.UPDATEDesk.basic.CREATEDesk.basic.READDesk.contacts.CREATEDesk.contacts.READDesk.contacts.UPDATEDesk.contacts.WRITEDesk.events.CREATEDesk.events.READDesk.events.UPDATEDesk.events.WRITEDesk.search.READDesk.settings.CREATEDesk.settings.READDesk.settings.UPDATEDesk.settings.WRITEDesk.tasks.CREATEDesk.tasks.READDesk.tasks.UPDATEDesk.tasks.WRITEDesk.tickets.CREATEDesk.tickets.READDesk.tickets.UPDATEDesk.tickets.WRITE