Create a Subscription with Pipedream API on New On-Call Rotation from PagerDuty API

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New On-Call Rotation from the PagerDuty API

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Getting Started#

This integration creates a workflow with a PagerDuty trigger and Pipedream action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New On-Call Rotation trigger
1. Connect your PagerDuty account
2. Optional- Select one or more Escalation Policies
3. Configure Interval to poll for new rotations
Configure the Create a Subscription action
1. Connect your Pipedream account
2. Select a Subscription category
3. Select a Subscription source
4. Optional- Select a Event name
5. Configure Listener ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New On-Call Rotation on PagerDuty

Description:Emit new event each time a new user rotates onto an on-call rotation

Version:0.1.1

Key:pagerduty-new-oncall-rotation

View on GitHub

PagerDuty Overview#

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import differenceBy from "lodash.differenceby";
import pagerduty from "../../pagerduty.app.mjs";
import common from "../common.mjs";

export default {
  ...common,
  key: "pagerduty-new-oncall-rotation",
  name: "New On-Call Rotation",
  version: "0.1.1",
  description: "Emit new event each time a new user rotates onto an on-call rotation",
  type: "source",
  props: {
    ...common.props,
    pagerduty,
    db: "$.service.db",
    escalationPoliciesIds: {
      type: "string[]",
      label: "Escalation Policies",
      description: "To filter your on-call rotations to specific escalation policies, select them here. **To listen for rotations across all escalation policies, leave this blank**.",
      propDefinition: [
        pagerduty,
        "escalationPolicyId",
      ],
    },
    timer: {
      type: "$.interface.timer",
      label: "Interval to poll for new rotations",
      description:
        "The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run() {
    // If the user didn't watch specific escalation policies,
    // iterate through all of the policies on the account
    const escalationPoliciesIds =
      this.escalationPoliciesIds?.length
        ? this.escalationPoliciesIds
        : await this.pagerduty.listEscalationPoliciesIds();

    // Since we can watch multiple escalation policies for rotations, we must
    // keep track of the last users who were on-call for a given policy.
    const oncallUsersByEscalationPolicy = this.getOncallUsersByEscalationPolicy() || {};

    for (const escalationPolicyId of escalationPoliciesIds) {
      // Multiple users can technically be on-call at the same time if the account
      // has multiple schedules attached to an escalation policy, so we must watch
      // for any new users in the list of on-call users who were not in the list of
      // users previously on-call. See
      // https://community.pagerduty.com/forum/t/how-do-i-add-more-than-one-person-on-call-for-a-schedule/751
      const oncallUsers = await this.pagerduty.listOncallUsers({
        params: {
          escalation_policy_ids: [
            escalationPolicyId,
          ],
        },
      });
      const previousUsersOncall = oncallUsersByEscalationPolicy[escalationPolicyId] || [];

      // Retrieve the list of users who were previously not on-call,
      // but now entered the rotation
      const newOncallUsers = differenceBy(
        oncallUsers,
        previousUsersOncall,
        "id",
      );

      oncallUsersByEscalationPolicy[escalationPolicyId] = oncallUsers;

      if (!newOncallUsers.length) {
        console.log(`No change to on-call users for escalation policy ${escalationPolicyId}`);
        continue;
      }

      // Include escalation policy metadata in emit
      const escalationPolicy =
        await this.pagerduty.getEscalationPolicy({
          escalationPolicyId,
        });

      newOncallUsers.forEach((user) => {
        this.$emit({
          user,
          escalationPolicy,
        }, {
          summary: `${user.summary} is now on-call for escalation policy ${escalationPolicy.name}`,
        });
      });
    }

    // Persist the new set of on-call users for the next run
    this.setOncallUsersByEscalationPolicy(oncallUsersByEscalationPolicy);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
PagerDuty	`pagerduty`	`app`	This component uses the PagerDuty app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Escalation Policies	`escalationPoliciesIds`	`string[]`	Select a value from the drop down menu.
Interval to poll for new rotations	`timer`	`$.interface.timer`	The PagerDuty API doesn't support webhook notifications for on-call rotations, so we must poll the API to check for these changes. Change this interval according to your needs.

Trigger Authentication#

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty#

Real-Time Operations and Incident Response

Action#

Create a Subscription on Pipedream

Description:Create a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#subscriptions)

Version:0.1.0

Key:pipedream-create-subscription

View on GitHub

Pipedream Overview#

Pipedream is an API that allows you to build applications that can connect to
various data sources and processes them in real-time. You can use Pipedream to
create applications that can perform ETL (Extract, Transform, and Load) tasks,
as well as to create data-driven workflows.

Some examples of applications you can build using the Pipedream API include:

An application that can extract data from a database, transform it, and then
load it into another database.
An application that can monitor a data source for changes, and then trigger a
workflow in response to those changes.
An application that can poll an API for new data, and then process that data
in real-time.

Action Code#

import pipedream from "../../pipedream.app.mjs";

export default {
  key: "pipedream-create-subscription",
  name: "Create a Subscription",
  description: "Create a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#subscriptions)",
  version: "0.1.0",
  type: "action",
  props: {
    pipedream,
    subscriptionCategory: {
      propDefinition: [
        pipedream,
        "subscriptionCategory",
      ],
    },
    subscriptionSource: {
      propDefinition: [
        pipedream,
        "subscriptionSource",
        (c) => ({
          subscriptionCategory: c.subscriptionCategory,
        }),
      ],
    },
    eventName: {
      propDefinition: [
        pipedream,
        "eventName",
      ],
    },
    listenerId: {
      propDefinition: [
        pipedream,
        "listenerId",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.pipedream
      .subscribe(this.subscriptionSource, this.listenerId, this.eventName);
    response?.data?.length > 0 && $.export("$summary", "Successfully created Subscription");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Pipedream	`pipedream`	`app`	This component uses the Pipedream app.
Subscription category	`subscriptionCategory`	`string`	Select a value from the drop down menu:`OrganisationUserGlob patterns`
Subscription source	`subscriptionSource`	`string`	Select a value from the drop down menu.
Event name	`eventName`	`string`	Select a value from the drop down menu:`$errors$logs`
Listener ID	`listenerId`	`string`	The ID of the component or workflow you'd like to receive events

Action Authentication#

Pipedream uses API keys for authentication. When you connect your Pipedream account, Pipedream securely stores the keys so you can easily authenticate to Pipedream APIs in both code and no-code steps.

About Pipedream#

Integration platform for developers

More Ways to Connect Pipedream + PagerDuty#

Other Popular Integrations#

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Create a Subscription with Pipedream API on New On-Call Rotation from PagerDuty API

Pipedream makes it easy to connect APIs for Pipedream, PagerDuty and 2,000+ other apps remarkably fast.

Trusted by 800,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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