Add Products to Custom Collections with Shopify API on New Ticket from SupportBee API

Pipedream makes it easy to connect APIs for Shopify, SupportBee and 2,400+ other apps remarkably fast.

Trigger workflow on

New Ticket from the SupportBee API

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Add Products to Custom Collections with the Shopify API

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Getting Started#

This integration creates a workflow with a SupportBee trigger and Shopify action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket trigger
1. Connect your SupportBee account
2. Configure timer
Configure the Add Products to Custom Collections action
1. Connect your Shopify account
2. Select one or more Product IDs
3. Select one or more Collection IDs
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket on SupportBee

Description:Emit new event on each new ticket.

Version:0.0.2

Key:supportbee-new-ticket

View on GitHub

SupportBee Overview#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Ticket",
  version: "0.0.2",
  key: "supportbee-new-ticket",
  description: "Emit new event on each new ticket.",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New ticket with id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    getResources(args = {}) {
      return this.supportbee.getTickets(args);
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
SupportBee	`supportbee`	`app`	This component uses the SupportBee app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

SupportBee uses API keys for authentication. When you connect your SupportBee account, Pipedream securely stores the keys so you can easily authenticate to SupportBee APIs in both code and no-code steps.

To retrieve your API token, sign in to your SupportBee account and navigate to Profile > API Token.
Your domain is 1234 if your SupportBeeURL is https://1234.supportbee.com/

About SupportBee#

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Action#

Add Products to Custom Collections on Shopify

Description:Adds a product or products to a custom collection or collections. [See the docs](https://shopify.dev/docs/api/admin-rest/2023-01/resources/collect#post-collects)

Version:0.0.3

Key:shopify_developer_app-add-product-to-custom-collection

View on GitHub

Shopify Overview#

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Action Code#

import shopify from "../../shopify_developer_app.app.mjs";
import common from "../../../shopify/actions/add-product-to-custom-collection/common.mjs";

export default {
  ...common,
  key: "shopify_developer_app-add-product-to-custom-collection",
  name: "Add Products to Custom Collections",
  description: "Adds a product or products to a custom collection or collections. [See the docs](https://shopify.dev/docs/api/admin-rest/2023-01/resources/collect#post-collects)",
  version: "0.0.3",
  type: "action",
  props: {
    shopify,
    productIds: {
      propDefinition: [
        shopify,
        "productId",
      ],
      type: "string[]",
      label: "Product IDs",
    },
    collectionIds: {
      propDefinition: [
        shopify,
        "collectionId",
      ],
      type: "string[]",
      label: "Collection IDs",
      description: "IDs of the collections that the product will be added to",
      optional: false,
    },
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Shopify	`shopify`	`app`	This component uses the Shopify app.
Product IDs	`productIds`	`string[]`	Select a value from the drop down menu.
Collection IDs	`collectionIds`	`string[]`	Select a value from the drop down menu.

Action Authentication#

Shopify uses API keys for authentication. When you connect your Shopify account, Pipedream securely stores the keys so you can easily authenticate to Shopify APIs in both code and no-code steps.

Get your Access Token

Create a custom app in Shopify to obtain your Admin API access token. See our detailed instructions here.

Enter your Admin API access token below, and save it in a secure location (we recommend using a password manager such as 1Password)

Add Products to Custom Collections with Shopify API on New Ticket from SupportBee API

Pipedream makes it easy to connect APIs for Shopify, SupportBee and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Get your Access Token

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