Add Email to Global Suppression with Twilio SendGrid API on New Phone Call Missed Event from Trengo API

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New Phone Call Missed Event from the Trengo API

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Add Email to Global Suppression with the Twilio SendGrid API

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Getting Started#

This integration creates a workflow with a Trengo trigger and Twilio SendGrid action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Phone Call Missed Event trigger
1. Connect your Trengo account
Configure the Add Email to Global Suppression action
1. Connect your Twilio SendGrid account
2. Configure Recipient Emails
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Phone Call Missed Event on Trengo

Description:Emit new events when an phone call missed. [See the docs here](https://developers.trengo.com/docs/webhooks)

Version:0.0.1

Key:trengo-phone-call-missed

View on GitHub

Trengo Overview#

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code#

import common from "../common/common.mjs";

export default {
  key: "trengo-phone-call-missed",
  name: "New Phone Call Missed Event",
  description: "Emit new events when an phone call missed. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: Date.now(),
        ts: Date.now(),
        summary: `New phone call missed event: ${event?.body?.from} => ${event?.body?.to}`,
      };
    },
    getEvent() {
      return  "VOICE_CALL_MISSED";
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo#

Customer service software

Action#

Add Email to Global Suppression on Twilio SendGrid

Description:Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)

Version:0.0.3

Key:sendgrid-add-email-to-global-suppression

View on GitHub

Twilio SendGrid Overview#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Action Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "sendgrid-add-email-to-global-suppression",
  name: "Add Email to Global Suppression",
  description: "Allows you to add one or more email addresses to the global suppressions group. [See the docs here](https://sendgrid.api-docs.io/v3.0/suppressions-global-suppressions/add-recipient-addresses-to-the-global-suppression-group)",
  version: "0.0.3",
  type: "action",
  props: {
    ...common.props,
    recipientEmails: {
      type: "string[]",
      label: "Recipient Emails",
      description: "An array of email addresses to be added to the global suppressions group. Example `[\"email1@example.com\",\"email2@example.com\"]`",
    },
  },
  async run({ $ }) {
    const resp = await this.sendgrid.addEmailToGlobalSuppression(this.recipientEmails);
    $.export("$summary", "Successfully added emails to global suppressions group");
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Twilio SendGrid	`sendgrid`	`app`	This component uses the Twilio SendGrid app.
Recipient Emails	`recipientEmails`	`string[]`	An array of email addresses to be added to the global suppressions group. Example `["email1@example.com","email2@example.com"]`

Add Email to Global Suppression with Twilio SendGrid API on New Phone Call Missed Event from Trengo API

Pipedream makes it easy to connect APIs for Twilio SendGrid, Trengo and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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