Add Attachment To Card with Trello API on New Ticket Created from Mojo Helpdesk API

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New Ticket Created from the Mojo Helpdesk API

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Add Attachment To Card with the Trello API

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Getting Started#

This integration creates a workflow with a Mojo Helpdesk trigger and Trello action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket Created trigger
1. Connect your Mojo Helpdesk account
2. Configure timer
Configure the Add Attachment To Card action
1. Connect your Trello account
2. Select a Board
3. Select a Card
4. Optional- Configure Name
5. Select a File Attachment Type
6. Configure File Attachment URL
7. Configure File Attachment Path
8. Select a Mime Type
9. Optional- Configure Set Cover?
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket Created on Mojo Helpdesk

Description:Emit new event when a new ticket is created. [See the docs here](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-tickets)

Version:0.0.1

Key:mojo_helpdesk-new-ticket-created

View on GitHub

Mojo Helpdesk Overview#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-created",
  name: "New Ticket Created",
  description: "Emit new event when a new ticket is created. [See the docs here](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-tickets)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.listTickets({
        params: {
          ...params,
          sort_by: this.getSortField(),
          sort_order: "desc",
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Mojo Helpdesk	`mojoHelpdesk`	`app`	This component uses the Mojo Helpdesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk#

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Action#

Add Attachment To Card on Trello

Description:Adds a file attachment on a card. [See the documentation](https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-attachments-post)

Version:0.0.2

Key:trello-add-attachment-to-card

View on GitHub

Trello Overview#

Trello's API lets you craft workflows around managing boards, lists, cards, and users. With Pipedream, you can automate Trello tasks, like syncing cards with external databases, updating checklists, and posting notifications to other platforms. It enables seamless connection with other apps, fostering productivity by automating routine board operations, card management, and team notifications.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import fs from "fs";
import FormData from "form-data";
import app from "../../trello.app.mjs";

export default {
  key: "trello-add-attachment-to-card",
  name: "Add Attachment To Card",
  description: "Adds a file attachment on a card. [See the documentation](https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-attachments-post)",
  version: "0.0.2",
  type: "action",
  props: {
    app,
    board: {
      propDefinition: [
        app,
        "board",
      ],
    },
    cardId: {
      propDefinition: [
        app,
        "cards",
        (c) => ({
          board: c.board,
        }),
      ],
      type: "string",
      label: "Card",
      description: "The ID of the Card to add the Attachment to",
      optional: false,
    },
    name: {
      propDefinition: [
        app,
        "name",
      ],
    },
    fileType: {
      propDefinition: [
        app,
        "fileType",
      ],
      reloadProps: true,
    },
    url: {
      propDefinition: [
        app,
        "url",
      ],
      hidden: true,
    },
    file: {
      propDefinition: [
        app,
        "file",
      ],
      hidden: true,
    },
    mimeType: {
      propDefinition: [
        app,
        "mimeType",
      ],
      hidden: true,
    },
    setCover: {
      type: "boolean",
      label: "Set Cover?",
      description: "Determines whether to use the new attachment as a cover for the Card",
      default: false,
      optional: true,
    },
  },
  async additionalProps(props) {
    const attachmentIsPath = this.fileType === "path";
    const attachmentIsUrl = this.fileType === "url";
    props.file.hidden = !attachmentIsPath;
    props.mimeType.hidden = !attachmentIsPath;
    props.url.hidden = !attachmentIsUrl;

    return {};
  },
  async run({ $ }) {
    const {
      cardId,
      name,
      url,
      mimeType,
      setCover,
      file,
    } = this;

    let response;
    const params = {
      name,
      mimeType,
      setCover,
    };

    if (file && !file?.startsWith("/tmp")) {
      throw new ConfigurationError("The file path must be in the `/tmp` directory");
    }

    if (file) {
      const form = new FormData();
      form.append("file", fs.createReadStream(file));

      response = await this.app.addAttachmentToCard({
        $,
        cardId,
        params,
        headers: form.getHeaders(),
        data: form,
      });

    } else {
      response = await this.app.addAttachmentToCard({
        $,
        cardId,
        params: {
          ...params,
          url,
        },
      });
    }

    $.export("$summary", `Successfully added attachement to card ${cardId}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trello	`app`	`app`	This component uses the Trello app.
Board	`board`	`string`	Select a value from the drop down menu.
Card	`cardId`	`string`	Select a value from the drop down menu.
Name	`name`	`string`	The name of the attachment
File Attachment Type	`fileType`	`string`	Select a value from the drop down menu:`pathurl`
Set Cover?	`setCover`	`boolean`	Determines whether to use the new attachment as a cover for the Card

Action Authentication#

Trello uses OAuth authentication. When you connect your Trello account, Pipedream will open a popup window where you can sign into Trello and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Trello API.

Pipedream requests the following authorization scopes when you connect your account:

readwrite

Add Attachment To Card with Trello API on New Ticket Created from Mojo Helpdesk API

Pipedream makes it easy to connect APIs for Trello, Mojo Helpdesk and 2,500+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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