← Twilio + Order Desk integrations

Find Order with Order Desk API on New Recording from Twilio API

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Trigger workflow on
New Recording from the Twilio API
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Find Order with the Order Desk API
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Getting Started

This integration creates a workflow with a Twilio trigger and Order Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Recording trigger
    1. Connect your Twilio account
    2. Configure Polling schedule
  3. Configure the Find Order action
    1. Connect your Order Desk account
    2. Select a Order ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new call recording is created
Version:0.1.5
Key:twilio-new-recording

Twilio Overview

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Trigger Code

import common from "../common/common-polling.mjs";

export default {
  ...common,
  key: "twilio-new-recording",
  name: "New Recording",
  description: "Emit new event when a new call recording is created",
  version: "0.1.5",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async listResults(...args) {
      return await this.twilio.listRecordings(...args);
    },
    generateMeta(recording) {
      const {
        sid: id,
        dateCreated,
      } = recording;
      return {
        id,
        summary: `New recording ${id}`,
        ts: Date.parse(dateCreated),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TwiliotwilioappThis component uses the Twilio app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling scheduletimer$.interface.timer

Pipedream polls Twilio for events on this schedule.

Trigger Authentication

Twilio uses API keys for authentication. When you connect your Twilio account, Pipedream securely stores the keys so you can easily authenticate to Twilio APIs in both code and no-code steps.

To connect your Twilio account to Pipedream,

API Key and API Key SID

First, create an API key in Twilio.

  • There are three types of keys: Main, Standard, and Restricted. You'll need a Main key to interact with certain API endpoints, like /Accounts.
  • If you don't need to interact with those endpoints, you can use a Standard or Restricted key.

After creating your key, you'll see fields for Sid and Secret. Enter those in the fields below.

Account SID and Auth Token

Visit your Twilio Dashboard. You'll see your Account SID and Auth Token under Account info.

About Twilio

Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.

Action

Description:Find Order [See the documentation](https://apidocs.orderdesk.com/#get-a-single-order).
Version:0.0.1
Key:order_desk-find-order

Order Desk Overview

The Order Desk API allows you to automate and streamline order management processes within the Order Desk platform. With this API, you have the power to create, update, and get detailed information on orders, inventory, and shipments. Pipedream's serverless platform enables you to connect the Order Desk API with numerous other apps and services to build dynamic workflows. Whether you're syncing order data, managing inventory, or connecting to fulfillment services, Pipedream can help you craft custom automations that save time and reduce manual errors.

Action Code

import app from "../../order_desk.app.mjs";

export default {
  name: "Find Order",
  description: "Find Order [See the documentation](https://apidocs.orderdesk.com/#get-a-single-order).",
  key: "order_desk-find-order",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    order_id: {
      propDefinition: [
        app,
        "order_id",
      ],
    },
  },
  async run({ $ }) {
    const res = await this.app.findOrder(this.order_id);
    $.export("summary", `Order successfully retrieved with id "${this.order_id}".`);
    return res;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Order DeskappappThis component uses the Order Desk app.
Order IDorder_idstringSelect a value from the drop down menu.

Action Authentication

Order Desk uses API keys for authentication. When you connect your Order Desk account, Pipedream securely stores the keys so you can easily authenticate to Order Desk APIs in both code and no-code steps.

To retrieve your API key,

  • Navigate to your Order Desk account and sign in
  • Go to “Store Settings” > “API”

About Order Desk

Save time and use Order Desk to automate your ecommerce order management workflow with 300+ integrations and counting!

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