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with Twilio and Kustomer?

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Make a Phone Call with Twilio API on New Conversation Created (Instant) from Kustomer API
Kustomer + Twilio
 
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Make a Phone Call with Twilio API on New Customer Created (Instant) from Kustomer API
Kustomer + Twilio
 
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Make a Phone Call with Twilio API on New Message Created in Conversation (Instant) from Kustomer API
Kustomer + Twilio
 
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Make a Phone Call with Twilio API on Updated Conversation (Instant) from Kustomer API
Kustomer + Twilio
 
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Make a Phone Call with Twilio API on Updated Customer (Instant) from Kustomer API
Kustomer + Twilio
 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New Conversation Created (Instant) from the Kustomer API

Emit new event when a conversation is created in Kustomer.

 
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New Customer Created (Instant) from the Kustomer API

Emit new event when a new customer is added to Kustomer.

 
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New Message Created in Conversation (Instant) from the Kustomer API

Emit new event when a new message is created in a conversation.

 
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Updated Conversation (Instant) from the Kustomer API

Emit new event when an existing conversation is updated in Kustomer.

 
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Make a Phone Call with the Twilio API

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

 
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Create Conversation with the Kustomer API

Creates a new conversation in Kustomer. See the documentation

 
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Create Customer with the Kustomer API

Creates a new customer in Kustomer. See the documentation

 
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Check Verification Token with the Twilio API

Check if user-provided token is correct. See the documentation

 
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Create Verification Service with the Twilio API

Create a verification service for sending SMS verifications. See the documentation

 
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Integrate the Twilio API with the Kustomer API
Setup the Twilio API trigger to run a workflow which integrates with the Kustomer API. Pipedream's integration platform allows you to integrate Twilio and Kustomer remarkably fast. Free for developers.

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Connect Kustomer

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kustomer: {
      type: "app",
      app: "kustomer",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.kustomer.$auth.subdomain}.api.kustomerapp.com/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.kustomer.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo