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Kustomer TRIGGER

Updated Conversation (Instant)

Emit new event when an existing conversation is updated in Kustomer.
  • Trigger
  • Instant
  • API key
  • Webhook delivery

IMPLEMENTATION

Deploy this event source

Connect the user's Kustomer account, configure the source, and choose the webhook where your backend receives events.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const deployed = await pd.triggers.deploy({
  id: "kustomer-updated-conversation-instant",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    kustomer: { authProvisionId: "apn_xxxxxxx" },
    name: "Webhook Name",
  },
  webhookUrl: "https://example.com/webhooks/kustomer",
})

console.log(deployed.id)

MCP exposes on-demand actions. Event sources are deployed through the Connect SDK or API because they continue listening after the initial request.

SCHEMA

Configuration

These inputs define which events the source watches. Dynamic options are loaded from the connected account.

Updated Conversation (Instant) configuration
Property Type Description
name Webhook Name string
The name of the webhook to be identified in the UI
Required

01

Connect

Your user authorizes Kustomer through Pipedream managed auth.

02

Deploy

Your backend deploys this source with that user's own configuration.

03

Webhook delivery

Every event is sent to the HTTP endpoint you choose when you deploy the source — as it happens.

OR

On-demand retrieval

No webhook required. Your app or agent can fetch recent events from the trigger events API.

Registry key
kustomer-updated-conversation-instant
Version
0.0.2
App
Kustomer
Authentication
API key
Delivery
Instant event
Output
Events emitted by Kustomer.