with TextIt and SupportBee?
TextIt is an API that specializes in automating SMS, voice, and social messaging workflows. By leveraging Pipedream's integration capabilities, the TextIt API can be used to create powerful communication automations that respond in real-time to incoming messages, dispatch notifications, and interact with users. With Pipedream, these automations can be connected to a plethora of services to enhance CRM systems, facilitate survey collection, or streamline event-driven notifications.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
textit: {
type: "app",
app: "textit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://textit.in/api/v2/org.json`,
headers: {
"Authorization": `Token ${this.textit.$auth.api_key}`,
},
})
},
})
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})