TextIt provides a way of automating conversational interactions over SMS, messaging bots and phone calls.
Go to siteTextIt is an API that specializes in automating SMS, voice, and social messaging workflows. By leveraging Pipedream's integration capabilities, the TextIt API can be used to create powerful communication automations that respond in real-time to incoming messages, dispatch notifications, and interact with users. With Pipedream, these automations can be connected to a plethora of services to enhance CRM systems, facilitate survey collection, or streamline event-driven notifications.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
textit: {
type: "app",
app: "textit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://textit.in/api/v2/org.json`,
headers: {
"Authorization": `Token ${this.textit.$auth.api_key}`,
},
})
},
})
Customer Support Automation: Automatically receive customer queries from TextIt and create tickets in a service like Zendesk. Use conditions to categorize and prioritize messages based on keywords, and respond with automated messages for common questions.
Survey Data Collection: Send surveys via TextIt and collect responses in a Google Sheet. Analyze responses with Google Scripts to generate insights or trigger follow-up actions when specific answers are provided.
Event-Triggered Notifications: Integrate TextIt with an e-commerce platform like Shopify. Automatically notify customers about order confirmations, shipping updates, and delivery statuses via SMS, improving the overall customer experience.
TextIt uses API keys for authentication. When you connect your TextIt account, Pipedream securely stores the keys so you can easily authenticate to TextIt APIs in both code and no-code steps.
Log in to your TextIt account, and head to the TextIt API v2 page. The API Key should appear on the top right if logged in.