← tawk.to + X (Twitter) integrations

Search Tweets with X (Twitter) API on New Chat Started (Instant) from tawk.to API

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Trigger workflow on
New Chat Started (Instant) from the tawk.to API
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Search Tweets with the X (Twitter) API
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Getting Started

This integration creates a workflow with a tawk.to trigger and X (Twitter) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Chat Started (Instant) trigger
    1. Connect your tawk.to account
    2. Select a Type
    3. Select a Property ID
  3. Configure the Search Tweets action
    1. Connect your X (Twitter) account
    2. Configure Query
    3. Optional- Configure Max Results
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when the first message in a chat is sent by a visitor or agent.
Version:0.0.1
Key:tawk_to-new-chat-started-instant

tawk.to Overview

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-chat-started-instant",
  name: "New Chat Started (Instant)",
  description: "Emit new event when the first message in a chat is sent by a visitor or agent.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "chat:start",
      ];
    },
    generateMeta(event) {
      return {
        id: event.chatId,
        summary: `New Chat Started ${event.chatId}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
tawk.totawkToappThis component uses the tawk.to app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
TypetypestringSelect a value from the drop down menu:businessprofile
Property IDpropertyIdstringSelect a value from the drop down menu.

Trigger Authentication

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your tawk.to account and sign in
  • Select your Profile Image in the upper-right corner
  • Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access.

About tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action

Description:Retrieve Tweets from the last seven days that match a query. [See the documentation](https://developer.twitter.com/en/docs/twitter-api/tweets/search/api-reference/get-tweets-search-recent)
Version:2.0.8
Key:twitter-simple-search

X (Twitter) Overview

The Twitter API on Pipedream enables you to automate interactions with Twitter, from posting tweets to analyzing social media trends. Pipedream's serverless platform provides the tools to create workflows that trigger on specific Twitter activities, process data, and connect with countless other apps for extensive automation scenarios. With Pipedream's integration, you can listen for events such as new tweets, mentions, or followers, and execute actions like tweeting, retweeting, or even leveraging sentiment analysis to gauge public perception.

Action Code

import common from "../../common/appValidation.mjs";
import { ACTION_ERROR_MESSAGE } from "../../common/errorMessage.mjs";
import { defineAction } from "@pipedream/types";
import { getMultiItemSummary, getTweetFields, } from "../../common/methods.mjs";
export const DOCS_LINK = "https://developer.twitter.com/en/docs/twitter-api/tweets/search/api-reference/get-tweets-search-recent";
const MIN_RESULTS = 10;
const DEFAULT_RESULTS = 10;
export const MAX_RESULTS_PER_PAGE = 100;
export default defineAction({
    ...common,
    key: "twitter-simple-search",
    name: "Search Tweets",
    description: `Retrieve Tweets from the last seven days that match a query. [See the documentation](${DOCS_LINK})`,
    version: "2.0.8",
    type: "action",
    props: {
        ...common.props,
        query: {
            propDefinition: [
                common.props.app,
                "query",
            ],
        },
        maxResults: {
            propDefinition: [
                common.props.app,
                "maxResults",
            ],
            min: MIN_RESULTS,
            description: `Maximum amount of items to return. Each request can return up to ${MAX_RESULTS_PER_PAGE} items.`,
            default: DEFAULT_RESULTS,
        },
    },
    methods: {
        ...common.methods,
        getMultiItemSummary,
        getTweetFields,
    },
    async run({ $ }) {
        const params = {
            $,
            maxPerPage: MAX_RESULTS_PER_PAGE,
            maxResults: this.maxResults,
            params: {
                query: this.query,
                ...this.getTweetFields(),
            },
            fallbackError: ACTION_ERROR_MESSAGE,
        };
        const response = await this.app.searchTweets(params);
        $.export("$summary", this.getMultiItemSummary("tweet", response.data?.length));
        return response;
    },
});

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
X (Twitter)appappThis component uses the X (Twitter) app.
Queryquerystring

One query for matching Tweets. See the Twitter API guide on building queries.

Max ResultsmaxResultsinteger

Maximum amount of items to return. Each request can return up to 100 items.

Action Authentication

X (Twitter) uses OAuth authentication. When you connect your X (Twitter) account, Pipedream will open a popup window where you can sign into X (Twitter) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any X (Twitter) API.

Pipedream requests the following authorization scopes when you connect your account:

About X (Twitter)

Formerly known as Twitter. From breaking news and entertainment to sports and politics, get the full story with all the live commentary. Use a X developer app you've created to send API requests.

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