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with tawk.to and Trengo?

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Attach Label with Trengo API on Chat Ended (Instant) from tawk.to API
tawk.to + Trengo
 
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Attach Label with Trengo API on New Chat Started (Instant) from tawk.to API
tawk.to + Trengo
 
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Attach Label with Trengo API on New Ticket (Instant) from tawk.to API
tawk.to + Trengo
 
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Close Ticket with Trengo API on Chat Ended (Instant) from tawk.to API
tawk.to + Trengo
 
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Close Ticket with Trengo API on New Chat Started (Instant) from tawk.to API
tawk.to + Trengo
 
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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Chat Started (Instant) from the tawk.to API

Emit new event when the first message in a chat is sent by a visitor or agent.

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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New Inbound Message Event (Instant) from the Trengo API

Emit new event when an inbound message is received. See the documentation

 
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New Internal Note Event (Instant) from the Trengo API

Emit new event when an internal note is added. See the documentation

 
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Attach Label with the Trengo API

Attach a label to a ticket. See the documentation

 
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Close Ticket with the Trengo API

Close a ticket. See the documentation

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the documentation

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the documentation

 
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Get Article with the Trengo API

Get a specific article. See the documentation

 
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Integrate the tawk.to API with the Trengo API
Setup the tawk.to API trigger to run a workflow which integrates with the Trengo API. Pipedream's integration platform allows you to integrate tawk.to and Trengo remarkably fast. Free for developers.

Overview of tawk.to

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Connect tawk.to

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tawk_to: {
      type: "app",
      app: "tawk_to",
    }
  },
  async run({steps, $}) {
    const data = {
      "type": `business`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tawk.to/v1/property.list`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.tawk_to.$auth.api_key}`,
        password: `f`,
      },
      data,
    })
  },
})

Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo