← tawk.to + Shopify Partner integrations

Verify Webhook with Shopify Partner API on New Ticket (Instant) from tawk.to API

Pipedream makes it easy to connect APIs for Shopify Partner, tawk.to and 2,500+ other apps remarkably fast.

Trigger workflow on
New Ticket (Instant) from the tawk.to API
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Verify Webhook with the Shopify Partner API
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Getting Started

This integration creates a workflow with a tawk.to trigger and Shopify Partner action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket (Instant) trigger
    1. Connect your tawk.to account
    2. Select a Type
    3. Select a Property ID
  3. Configure the Verify Webhook action
    1. Connect your Shopify Partner account
    2. Configure App API secret key
    3. Configure Shopify HMAC Signature
    4. Configure Webhook Body
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new ticket is created.
Version:0.0.1
Key:tawk_to-new-ticket-instant

tawk.to Overview

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-ticket-instant",
  name: "New Ticket (Instant)",
  description: "Emit new event when a new ticket is created.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "ticket:create",
      ];
    },
    generateMeta(event) {
      return {
        id: event.ticket.id,
        summary: `New ticket ${event.ticket.id}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
tawk.totawkToappThis component uses the tawk.to app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
TypetypestringSelect a value from the drop down menu:businessprofile
Property IDpropertyIdstringSelect a value from the drop down menu.

Trigger Authentication

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your tawk.to account and sign in
  • Select your Profile Image in the upper-right corner
  • Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access

About tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action

Description:Verify an incoming webhook from Shopify. Exits the workflow if the signature is not valid, otherwise returns `true`
Version:0.0.5
Key:shopify_partner-verify-webhook

Shopify Partner Overview

The Shopify Partner API lets you tap into a comprehensive suite of features to manage and analyze multiple Shopify stores. You can automate tasks like creating development stores, adding collaborators, tracking payouts, and more. This API serves as a powerful tool for developers, agencies, and freelancers who manage multiple Shopify shops for their clients. Through Pipedream, you can effortlessly integrate Shopify Partner API with other services to create tailored, efficient workflows that save time and enhance productivity.

Action Code

import shopify_partner from "../../shopify_partner.app.mjs";
import crypto from "crypto";

export default {
  name: "Verify Webhook",
  version: "0.0.5",
  key: "shopify_partner-verify-webhook",
  description:
    "Verify an incoming webhook from Shopify. Exits the workflow if the signature is not valid, otherwise returns `true`",
  props: {
    shopify_partner,
    appSecretKey: {
      type: "string",
      secret: true,
      label: "App API secret key",
      description:
        "The secret key associated with the Shopify App receiving the webhook.",
    },
    shopifyHmac: {
      type: "string",
      label: "Shopify HMAC Signature",
      description:
        "The value of the `x-shopify-hmac-sha256` webhook request header. Use `{{steps.trigger.event.headers['x-shopify-hmac-sha256']}}` to reference the header from the HTTP trigger",
    },
    body: {
      type: "any",
      label: "Webhook Body",
      description:
        "The incoming webhook payload. Use `{{ steps.trigger.event.body }}` to reference the request body from the HTTP trigger.",
    },
  },
  type: "action",
  methods: {},
  async run({ $ }) {
    // Webhook documentation on shape, etc.
    // https://shopify.dev/apps/webhooks/configuration/mandatory-webhooks
    const body = this.body;
    const shopifyHmac = this.shopifyHmac;

    // verify webhook origin
    const hash = crypto
      .createHmac("sha256", this.appSecretKey)
      .update(Buffer.from(JSON.stringify(body)))
      .digest("base64");

    if (hash !== shopifyHmac) {
      console.log("Invalid webhook signature, unauthorized");
      console.log(shopifyHmac, hash);
      return $.flow.exit("Invalid webhook signature.");
    }

    return true;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Shopify Partnershopify_partnerappThis component uses the Shopify Partner app.
App API secret keyappSecretKeystring

The secret key associated with the Shopify App receiving the webhook.

Shopify HMAC SignatureshopifyHmacstring

The value of the x-shopify-hmac-sha256 webhook request header. Use {{steps.trigger.event.headers['x-shopify-hmac-sha256']}} to reference the header from the HTTP trigger

Webhook Bodybodyany

The incoming webhook payload. Use {{ steps.trigger.event.body }} to reference the request body from the HTTP trigger.

Action Authentication

Shopify Partner uses API keys for authentication. When you connect your Shopify Partner account, Pipedream securely stores the keys so you can easily authenticate to Shopify Partner APIs in both code and no-code steps.

Create an API Key

In order to authorize Pipedream to access your Shopify Partner Account, you will need to generate a new API key for Pipedream to use on your behalf.

First, create an API client in your Shopify Partner account

Make sure to include these scopes:

  • View financials
  • Manage apps

You will use this API key to authenticate your Pipedream workflows with Shopify Partners.

  1. Login to Shopify Partners, click Settings & open API Key Management

Open API key management in the Shopify Partner Portal

  1. Create a new API key

Create API key

  1. Enter in "Pipedream" as the name and select the appropriate scopes, then click "Save" to finish

Enter in Pipedream API key options

Find your Organization ID

After you log into the Shopify Partner portal, look at the URL for your organization ID

Find your Shopify Partner Organization ID

Find your App ID

After opening your app in the partner portal, look in the URL to find it's ID:

Find your Shopify App ID

About Shopify Partner

Shopify Partner API connection. Listen to events like installs, uninstalls, charges & transactions.

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