Execute SQL Query with MySQL API on Chat Ended (Instant) from tawk.to API

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Trigger workflow on

Chat Ended (Instant) from the tawk.to API

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Execute SQL Query with the MySQL API

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Getting Started#

This integration creates a workflow with a tawk.to trigger and MySQL action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Chat Ended (Instant) trigger
1. Connect your tawk.to account
2. Select a Type
3. Select a Property ID
Configure the Execute SQL Query action
1. Connect your MySQL account
2. Configure SQL Query
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Chat Ended (Instant) on tawk.to

Description:Emit new event when a chat ends, usually after 90-150 seconds of inactivity

Version:0.0.1

Key:tawk_to-chat-ended-instant

View on GitHub

tawk.to Overview#

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-chat-ended-instant",
  name: "Chat Ended (Instant)",
  description: "Emit new event when a chat ends, usually after 90-150 seconds of inactivity",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "chat:end",
      ];
    },
    generateMeta(event) {
      return {
        id: event.chatId,
        summary: `Chat Ended ${event.chatId}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
tawk.to	`tawkTo`	`app`	This component uses the tawk.to app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Type	`type`	`string`	Select a value from the drop down menu:`businessprofile`
Property ID	`propertyId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

Navigate to your tawk.to account and sign in
Select your Profile Image in the upper-right corner
Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access.

About tawk.to#

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action#

Execute SQL Query on MySQL

Description:Execute a custom MySQL query. See [our docs](https://pipedream.com/docs/databases/working-with-sql) to learn more about working with SQL in Pipedream.

Version:2.0.1

Key:mysql-execute-raw-query

View on GitHub

MySQL Overview#

The MySQL application on Pipedream enables direct interaction with your MySQL databases, allowing you to perform CRUD operations—create, read, update, delete—on your data with ease. You can leverage these capabilities to automate data synchronization, report generation, and event-based triggers that kick off workflows in other apps. With Pipedream's serverless platform, you can connect MySQL to hundreds of other services without managing infrastructure, crafting complex code, or handling authentication.

Action Code#

import mysql from "../../mysql.app.mjs";

export default {
  key: "mysql-execute-raw-query",
  name: "Execute SQL Query",
  description: "Execute a custom MySQL query. See [our docs](https://pipedream.com/docs/databases/working-with-sql) to learn more about working with SQL in Pipedream.",
  type: "action",
  version: "2.0.1",
  props: {
    mysql,
    // eslint-disable-next-line pipedream/props-description
    sql: {
      type: "sql",
      auth: {
        app: "mysql",
      },
      label: "SQL Query",
    },
  },
  async run({ $ }) {
    const args = this.mysql.executeQueryAdapter(this.sql);
    const data = await this.mysql.executeQuery(args);
    $.export("$summary", `Returned ${data.length} ${data.length === 1
      ? "row"
      : "rows"}`);
    return data;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
MySQL	`mysql`	`app`	This component uses the MySQL app.
SQL Query	`sql`	`sql`

Action Authentication#

MySQL uses API keys for authentication. When you connect your MySQL account, Pipedream securely stores the keys so you can easily authenticate to MySQL APIs in both code and no-code steps.

Connecting to Restricted Databases

Either enable the shared static IP for this account below, or configure a VPC to deploy any workflow in your workspace to a private network with a dedicated static IP. Learn more in our docs.

SSL Setup

Configure SSL on your MySQL database by providing the CA (Certificate Authority), and choosing between Full Verification, Verify Certificate Authority (CA), or Skip Verification. Skipping verification is not recommended as this has serious security implications.