SupportBee
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently
Integrate the SupportBee API with the Twilio SendGrid API
Setup the SupportBee API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate SupportBee and Twilio SendGrid remarkably fast. Free for developers.
Popular Ways to Connect SupportBee with Twilio SendGrid#
Popular SupportBee and Twilio SendGrid Actions#
Allows you to add one or more email addresses to the global suppressions group. See the docs here
Allows you to create a new contact list. See the docs here
Allows you to delete all email addresses on your blocks list. See the docs here
Overview of SupportBee#
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
Connect SupportBee#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
Overview of Twilio SendGrid#
The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.
Connect Twilio SendGrid#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendgrid: {
type: "app",
app: "sendgrid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendgrid.com/v3/user/account`,
headers: {
Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
},
})
},
})
Community Posts#
