Send Incoming Message with Intercom API on Monthly Schedule from Schedule API

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Trigger workflow on

Monthly Schedule from the Schedule API

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Send Incoming Message with the Intercom API

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Getting Started#

This integration creates a workflow with a Schedule trigger and Intercom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Monthly Schedule trigger
1. Connect your Schedule account
2. Configure Cron Schedule
Configure the Send Incoming Message action
1. Connect your Intercom account
2. Select a User
3. Configure Body
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Monthly Schedule on Schedule

Description:Trigger your workflow on one or more days each month at a specific time (with timezone support).

Version:0.0.2

Key:schedule-monthly

View on GitHub

Schedule Overview#

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

Trigger Code#

import schedule from "../../schedule.app.mjs";

export default {
  name: "Monthly Schedule",
  version: "0.0.2",
  key: "schedule-monthly",
  type: "source",
  description: "Trigger your workflow on one or more days each month at a specific time (with timezone support).",
  props: {
    schedule,
    cron: {
      propDefinition: [
        schedule,
        "cron",
      ],
      default: {
        cron: "0 10 1 * *",
      },
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Schedule	`schedule`	`app`	This component uses the Schedule app.
Cron Schedule	`cron`	`$.interface.timer`	Enter a cron expression

Trigger Authentication#

The Schedule API does not require authentication.

About Schedule#

Trigger workflows on an interval or cron schedule.

Action#

Send Incoming Message on Intercom

Description:Send a message from a user into your Intercom app. [See the docs here](https://developers.intercom.com/intercom-api-reference/reference/create-a-conversation)

Version:0.0.3

Key:intercom-send-incoming-message

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Action Code#

import intercom from "../../intercom.app.mjs";

export default {
  key: "intercom-send-incoming-message",
  name: "Send Incoming Message",
  description: "Send a message from a user into your Intercom app. [See the docs here](https://developers.intercom.com/intercom-api-reference/reference/create-a-conversation)",
  version: "0.0.3",
  type: "action",
  props: {
    intercom,
    userId: {
      propDefinition: [
        intercom,
        "userIds",
      ],
      type: "string",
      label: "User",
      description: "The user initiating the conversation",
    },
    body: {
      propDefinition: [
        intercom,
        "body",
      ],
      description: "The content of the message",
    },
  },
  async run({ $ }) {
    const {
      userId,
      body,
    } = this;
    const { role } = await this.intercom.getContact(userId, $);
    const data = {
      from: {
        type: role,
        id: userId,
      },
      body,
    };
    const res = await this.intercom.createConversation(data, $);
    $.export("$summary", `Message sent successfully with ID ${res.id}`);
    return res;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
User	`userId`	`string`	Select a value from the drop down menu.
Body	`body`	`string`	The content of the message

Action Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account: