Integrate the Salesforce API with the OneDesk API

Setup the Salesforce API trigger to run a workflow which integrates with the OneDesk API. Pipedream's integration platform allows you to integrate Salesforce and OneDesk remarkably fast. Free for developers.

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Popular Ways to Connect Salesforce with OneDesk#

Add Contact to Campaign with Salesforce (REST API) API on New Item Created from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Item Updated from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Project Created from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Project Updated from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Public Message Created from OneDesk API

OneDesk + Salesforce

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Popular Salesforce and OneDesk Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

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Popular Salesforce and OneDesk Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Create Item with the OneDesk API

Creates a new item. See the documentation.

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

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