Integrate the Pipedrive API with the Zendesk API

Setup the Pipedrive API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pipedrive and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Pipedrive with Zendesk#

Add Activity with Pipedrive API on New Ticket (Instant) from Zendesk API

Zendesk + Pipedrive

Try it

Add Activity with Pipedrive API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pipedrive

Try it

Add Activity with Pipedrive API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pipedrive

Try it

Add Activity with Pipedrive API on Ticket Pended (Instant) from Zendesk API

Zendesk + Pipedrive

Try it

Add Activity with Pipedrive API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pipedrive

Try it

Popular Pipedrive and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

New Deal from the Pipedrive API

Emit new event when a new deal is created.

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Popular Pipedrive and Zendesk Actions#

Add Activity with the Pipedrive API

Adds a new activity. Includes more_activities_scheduled_in_context property in response's additional_data which indicates whether there are more undone activities scheduled with the same deal, person or organization (depending on the supplied data). See the Pipedrive API docs for Activities here. For info on adding an activity in Pipedrive

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Add Deal with the Pipedrive API

Adds a new deal. See the Pipedrive API docs for Deals here

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Add Note with the Pipedrive API

Adds a new note. For info on adding an note in Pipedrive

Try it

Overview of Pipedrive#

Pipedrive API on Pipedream allows you to create powerful sales automation and data management workflows. With access to Pipedrive's CRM capabilities, you can automate deal updates, contact management, and sales reporting. Whether you're syncing customer information across platforms or triggering actions based on deal stages, Pipedream makes these integrations seamless.

Connect Pipedrive#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pipedrive: {
      type: "app",
      app: "pipedrive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.pipedrive.$auth.api_domain}/users/me`,
      headers: {
        Authorization: `Bearer ${this.pipedrive.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})