with PagerDuty and SupportBee?
The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pagerduty: {
type: "app",
app: "pagerduty",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pagerduty.com/users/me`,
headers: {
Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
"Accept": `application/vnd.pagerduty+json;version=2`,
},
})
},
})
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})