Integrate the OneDesk API with the Salesforce API

Setup the OneDesk API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate OneDesk and Salesforce remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with Salesforce#

Add Contact to Campaign with Salesforce (REST API) API on New Item Created from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Item Updated from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Project Created from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Project Updated from OneDesk API

OneDesk + Salesforce

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Add Contact to Campaign with Salesforce (REST API) API on New Public Message Created from OneDesk API

OneDesk + Salesforce

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Popular OneDesk and Salesforce Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

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Popular OneDesk and Salesforce Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

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