Integrate the OneDesk API with the Data Stores API

Setup the OneDesk API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate OneDesk and Data Stores remarkably fast. Free for developers.

Popular Ways to Connect OneDesk with Data Stores#

Add or update a single record with Data Stores API on New Item Created from OneDesk API

OneDesk + Data Stores

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Add or update a single record with Data Stores API on New Item Updated from OneDesk API

OneDesk + Data Stores

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Add or update a single record with Data Stores API on New Project Created from OneDesk API

OneDesk + Data Stores

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Add or update a single record with Data Stores API on New Project Updated from OneDesk API

OneDesk + Data Stores

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Add or update a single record with Data Stores API on New Public Message Created from OneDesk API

OneDesk + Data Stores

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Popular OneDesk and Data Stores Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

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Popular OneDesk and Data Stores Actions#

Create Item with the OneDesk API

Creates a new item. See the docs

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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

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Create Message with the OneDesk API

Creates a message or comment. See the docs

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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

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Create Project with the OneDesk API

Creates a project/space. See the docs

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Overview of OneDesk#

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

Project Management: Create, edit and delete projects and tasks, and
collaborate with team members
Knowledge Management: Create, edit and share documents and FAQs
Ideas and Feedback Management: Manage customer feedback and ideas
Resource Scheduling: Define resource profiles and calendars for project
scheduling
Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

Corporate Project Planning App - A mobile and web-based application that
allows teams to collaborate on planning and organizing projects
Knowledge Base App - A web-based application that lets teams store, share and
update knowledge resources across multiple devices
Time Tracking App - A mobile and web-based application that provides detailed
time tracking, resource scheduling and cost allocation capabilities
Customer Support App - A web-based application that uses knowledge management
and feedback management capabilities to manage customer interactions and
inquiries quickly and easily
Collaboration App - A mobile and web-based application that allows teams to
easily collaborate with each other on multiple projects and tasks

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Data Stores#

With the Data Stores API, you can build applications that:

Store data for later retrieval
Retrieve data from a store
Update data in a store
Delete data from a store

Connect Data Stores#

export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})