LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Integrate the LiveAgent API with the Node API
Setup the LiveAgent API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate LiveAgent and Node remarkably fast. Free for developers.
Popular LiveAgent and Node Actions#
Run Node Code with the Node API
Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.
Connect LiveAgent#
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Connect Node#
1
2
3
4
5
6
7
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
async run({ steps, $ }) {
// Return data to use it in future steps
return steps.trigger.event
},
})Community Posts#
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.