Create Customer with LiveAgent API

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HTTP requests, schedules and app events

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Create Customer with the LiveAgent API

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Getting Started#

Create a workflow to Create Customer with the LiveAgent API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the Create Customer action
1. Connect your LiveAgent account
2. Select a Group ID
3. Configure First Name
4. Configure Last Name
5. Configure Email
Select a trigger to run your workflow on HTTP requests, schedules or app events
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

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Discord Bot + LiveAgent

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Typeform + LiveAgent

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Zoom + LiveAgent

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Customer on LiveAgent

Description:Creates a customer. [See docs here](https://pipedream.ladesk.com/docs/api/v3/#/contacts/createContact)

Version:0.0.1

Key:liveagent-create-customer

View on GitHub

Code#

import liveagent from "../../liveagent.app.mjs";

export default {
  name: "Create Customer",
  version: "0.0.1",
  key: "liveagent-create-customer",
  description: "Creates a customer. [See docs here](https://pipedream.ladesk.com/docs/api/v3/#/contacts/createContact)",
  type: "action",
  props: {
    liveagent,
    groupId: {
      propDefinition: [
        liveagent,
        "groupId",
      ],
    },
    firstName: {
      label: "First Name",
      description: "The first name of the customer",
      type: "string",
    },
    lastName: {
      label: "Last Name",
      description: "The last name of the customer",
      type: "string",
    },
    email: {
      label: "Email",
      description: "The email of the customer",
      type: "string",
    },
  },
  async run({ $ }) {
    const response = await this.liveagent.createCustomer({
      $,
      data: {
        firstname: this.firstName,
        lastname: this.lastName,
        groups: [
          this.groupId,
        ],
        emails: [
          this.email,
        ],
      },
    });

    if (response) {
      $.export("$summary", `Successfully updated customer with id ${response.id}`);
    }

    return response;
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
LiveAgent	`liveagent`	`app`	This component uses the LiveAgent app.
Group ID	`groupId`	`string`	Select a value from the drop down menu.
First Name	`firstName`	`string`	The first name of the customer
Last Name	`lastName`	`string`	The last name of the customer
Email	`email`	`string`	The email of the customer

Authentication#

LiveAgent uses API keys for authentication. When you connect your LiveAgent account, Pipedream securely stores the keys so you can easily authenticate to LiveAgent APIs in both code and no-code steps.

You can find your API Key in Configuration > System > API in your LiveAgent account.
Your domain is 12345678 if your Live Agent URL is https://12345678.ladesk.com/