Integrate the Jotform API with the Helpspace API

Setup the Jotform API trigger to run a workflow which integrates with the Helpspace API. Pipedream's integration platform allows you to integrate Jotform and Helpspace remarkably fast. Free for developers.

Popular Ways to Connect Jotform with Helpspace#

Create Customer with Helpspace API on New Submission (Instant) from Jotform API

Jotform + Helpspace

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Create Ticket with Helpspace API on New Submission (Instant) from Jotform API

Jotform + Helpspace

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Update Customer with Helpspace API on New Submission (Instant) from Jotform API

Jotform + Helpspace

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Get Form Submissions with Jotform API on New Customer (Instant) from Helpspace API

Helpspace + Jotform

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Get Form Submissions with Jotform API on New Ticket (Instant) from Helpspace API

Helpspace + Jotform

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Popular Jotform and Helpspace Triggers#

New Submission (Instant) from the Jotform API

Emit new event when a form is submitted

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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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Popular Jotform and Helpspace Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Get Form Submissions with the Jotform API

Gets a list of form responses See the docs here

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Get Monthly User Usage with the Jotform API

Gets number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user See the docs here

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Get User Submissions with the Jotform API

Gets a list of all submissions for all forms on the account See the docs here

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Overview of Jotform#

Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.

Connect Jotform#

import { axios } from "@pipedream/platform"

export default defineComponent({
  props: {
    jotform: {
      type: "app",
      app: "jotform",
    }
  },
  methods: {
    _getBaseUrl() {
      let baseUrl = `https://${this.jotform.$auth.region}.jotform.com/`;
      const standardSubdomains = [
        "api",
        "eu-api",
        "hipaa-api",
      ];
      if (!standardSubdomains.includes(this.jotform.$auth.region)) {
        baseUrl += "API/";
      }
      return baseUrl;
    },
  },
  async run({steps, $}) {
    const baseUrl = this._getBaseUrl(); 
    return await axios($, {
      url: `${baseUrl}user`, 
      params: {
        apiKey: `${this.jotform.$auth.api_key}`,
      },
    })
  },
})

Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})