Create Case with Salesforce API on New Issue Deleted Event (Instant) from Jira API

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New Issue Deleted Event (Instant) from the Jira API

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Create Case with the Salesforce API

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Getting Started#

This integration creates a workflow with a Jira trigger and Salesforce action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Issue Deleted Event (Instant) trigger
1. Connect your Jira account
2. Select a Cloud ID
3. Configure JQL Filter
4. Optional- Configure Override Existing Webhooks
Configure the Create Case action
1. Connect your Salesforce account
2. Configure docsInfo
3. Configure dateInfo
4. Optional- Configure Description
5. Optional- Select a Status
6. Optional- Configure Email
7. Optional- Configure Name
8. Optional- Configure See All Props
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Issue Deleted Event (Instant) on Jira

Description:Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Version:0.0.10

Key:jira-issue-deleted

View on GitHub

Jira Overview#

The Jira API opens up a world of possibilities for automating project management tasks, syncing with other tools, and enhancing data visibility. With Pipedream's integration, you can streamline issue tracking by automatically creating, updating, and searching for issues in Jira, as well as managing projects, sprints, users, and more. This integration not only saves time but also ensures real-time data flow across various platforms, keeping teams in sync and projects on track.

Trigger Code#

import common from "../common/common.mjs";

export default {
  key: "jira-issue-deleted",
  name: "New Issue Deleted Event (Instant)",
  description: "Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.",
  version: "0.0.10",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "jira:issue_deleted",
      ];
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jira	`jira`	`app`	This component uses the Jira app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Cloud ID	`cloudId`	`string`	Select a value from the drop down menu.
JQL Filter	`jqlFilter`	`string`	The JQL filter that specifies which issues the webhook is sent for, only a subset of JQL can be used, e.g. `project = P1` See supported JQL filters
Override Existing Webhooks	`overrideExistingWebhooks`	`boolean`	Override existing webhooks with this new Pipedream source's webhook. Recommend to set this to `true` if you have an existing Jira webhook that you no longer use and want to override with the new Pipedream source.

Trigger Authentication#

Jira uses OAuth authentication. When you connect your Jira account, Pipedream will open a popup window where you can sign into Jira and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Jira API.

Pipedream requests the following authorization scopes when you connect your account:

read:jira-workmanage:jira-projectread:jira-userwrite:jira-workmanage:jira-data-providerread:meoffline_accessread:issue-details:jiraread:board-scope:jira-softwareread:webhook:jirawrite:webhook:jiraread:field:jiraread:project:jiradelete:webhook:jirawrite:board-scope:jira-softwareread:board-scope.admin:jira-softwareread:sprint:jira-softwarewrite:sprint:jira-softwareread:field.option:jirawrite:field.option:jiraread:custom-field-contextual-configuration:jira write:custom-field-contextual-configuration:jiramanage:jira-configurationread:jql:jira

About Jira#

Jira is the #1 agile project management tool used by teams to plan, track, release, and support great software with confidence

Action#

Create Case on Salesforce

Description:Creates a Case, which represents a customer issue or problem. [See the documentation](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm)

Version:0.3.1

Key:salesforce_rest_api-create-case

View on GitHub

Salesforce Overview#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Action Code#

import common, { getProps } from "../common/base-create-update.mjs";
import caseObj from "../../common/sobjects/case.mjs";

const docsLink = "https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm";

export default {
  ...common,
  key: "salesforce_rest_api-create-case",
  name: "Create Case",
  description: `Creates a Case, which represents a customer issue or problem. [See the documentation](${docsLink})`,
  version: "0.3.1",
  type: "action",
  methods: {
    ...common.methods,
    getObjectType() {
      return "Case";
    },
    getAdvancedProps() {
      return caseObj.extraProps;
    },
  },
  props: getProps({
    objType: caseObj,
    docsLink,
    showDateInfo: true,
  }),
  async run({ $ }) {
    /* eslint-disable no-unused-vars */
    const {
      salesforce,
      getAdvancedProps,
      getObjectType,
      getAdditionalFields,
      formatDateTimeProps,
      useAdvancedProps,
      docsInfo,
      dateInfo,
      additionalFields,
      SlaStartDate,
      ...data
    } = this;
    /* eslint-enable no-unused-vars */
    const response = await salesforce.createRecord("Case", {
      $,
      data: {
        ...data,
        ...formatDateTimeProps({
          SlaStartDate,
        }),
        ...getAdditionalFields(),
      },
    });
    const summary = (this.SuppliedName && ` "${this.SuppliedName}"`) ?? (this.SuppliedEmail && ` with email ${this.SuppliedEmail}`) ?? "";
    $.export("$summary", `Successfully created case${summary}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Salesforce	`salesforce`	`app`	This component uses the Salesforce app.
Description	`Description`	`string`	A text description of the case. Limit: 32 KB.
Status	`Status`	`string`	Select a value from the drop down menu:`NewWorkingEscalatedClosed`
Email	`SuppliedEmail`	`string`	The email address associated with the case.
Name	`SuppliedName`	`string`	The name of the case.
See All Props	`useAdvancedProps`	`boolean`	Set to true to see all available props for this object.

Action Authentication#

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce#

Web services API for interacting with Salesforce

More Ways to Connect Salesforce + Jira#

Other Popular Integrations#

Create Account with Salesforce API on New Issue Deleted Event from Jira API

Jira + Salesforce

Create Case with Salesforce API on New Issue Deleted Event (Instant) from Jira API

Pipedream makes it easy to connect APIs for Salesforce, Jira and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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