MULTI-APP TOOLKIT
Build with Jira + Salesforce
- Multi-app
- One MCP session
- 100 actions
- 16 triggers
- Managed auth
MCP
One MCP session, both toolsets
One session gives your product or agent every Jira and Salesforce tool at once — connect once, list tools, and call them like any single-app session.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "jira,salesforce_rest_api",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// One list, both toolsets: Jira and Salesforce tools arrive
// together, each keyed by its own app's slug.
// e.g. run Add Attachment To Issue:
const result = await mcp.callTool({
name: "jira-add-attachment-to-issue",
arguments: {
cloudId: "Cloud ID",
issueIdOrKey: "Issue ID or Key",
},
})import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const externalUserId = "{external_user_id}" // any stable ID for this user in your system
const [jiraTools, salesforceRestApiTools] =
await Promise.all([
pd.components.list({ app: "jira" }),
pd.components.list({ app: "salesforce_rest_api" }),
])
// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=jira" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=salesforce_rest_api" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
# Connect both accounts to the same external_user_id, then
# configure and invoke either app's tools on that user's behalf.ARCHITECTURE
One user, two connected accounts
Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.
Your product
external_user_id
{external_user_id}Pipedream Connect
Managed identity
Auth · tools · routing
Jira
Connected account
Salesforce
Connected account
TOOLS
Jira tools
The Jira tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 39
-
Add Attachment To Issue
actionAdds an attachment to an issue. See the documentationWritev1.0.18 -
Add Comment To Issue
actionAdds a new comment to an issue. See the documentationWritev0.1.25 -
Add Multiple Attachments To Issue
actionAdds multiple attachments to an issue. See the documentationWritev1.0.18 -
Add Watcher To Issue
actionAdds a user as a watcher of an issue by passing the account ID of the user, For example,5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentationWritev0.0.25 -
Assign Issue
actionAssigns an issue to a user. See the documentationWritev0.0.24 -
Check Issues Against JQL
actionChecks whether one or more issues would be returned by one or more JQL queries. See the documentationRead-onlyv0.0.11 -
Count Issues Using JQL
actionProvide an estimated count of the issues that match the JQL. See the documentationRead-onlyv0.0.11 -
Create Custom Field Options (Context)
actionCreate a context for custom field options. See the documentation.Writev0.0.17
Triggers
-
New Event
triggerEmit new event when an event with subscribed event source triggered, See the documentationv0.0.25 -
New Issue Created Event (Instant)
triggerEmit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please useNew Eventsource and select multiple events.v0.0.25 -
New Issue Deleted Event (Instant)
triggerEmit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please useNew Eventsource and select multiple events.v0.0.25 -
New Issue Updated Event (Instant)
triggerEmit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please useNew Eventsource and select multiple events.v0.0.25
TOOLS
Salesforce tools
The Salesforce tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 61
-
Add Contact to Campaign
actionAdd an existing contact to an existing campaign as a campaign member. Use Find Records onContactand onCampaignto look up the two IDs first. The contact must already exist - use Create Contact if it does not. See the documentationWritev0.1.9 -
Add Lead to Campaign
actionAdd an existing lead to an existing campaign as a campaign member. Use Find Records onLeadand onCampaignto look up the two IDs first. The lead must already exist - use Create Lead if it does not. See the documentationWritev0.1.9 -
Convert SOAP XML Object to JSON
actionConvert a SOAP XML payload received from Salesforce into JSON. Use this on the raw body delivered by an outbound-message trigger; it makes no API call. Every other Salesforce action already returns JSON, so this is only needed for outbound-message workflows. See the documentationRead-onlyv0.0.13 -
Create Account
actionCreate a Salesforce account (a company or organization record). Use Describe Object onAccountto discover which fields your org requires before calling. For example,NameAcme Corpcreates a minimal account and returns its new record ID. See the documentationWritev0.4.1 -
Create Accounts (Batch)
actionCreate many Salesforce accounts in one job using Bulk API 2.0. Use this instead of Create Account when inserting more than roughly 200 records - it is asynchronous and returns a job ID, not the created records. Poll the job in Salesforce to confirm completion; a successful response means the job was accepted, not that every row loaded. Input is a CSV file - supply a path under/tmpor a URL to download it from, with a header row of Salesforce field API names. See the documentationWritev0.0.8 -
Create Attachment
actionAttach a file to an existing Salesforce record (classicAttachmentobject). Use Find Records to get the parent record ID first. For newer orgs prefer Salesforce Files - use Insert Blob Data withContentVersioninstead. See the documentationWritev0.6.1 -
Create Campaign
actionCreate a Salesforce marketing campaign. Use Add Contact to Campaign or Add Lead to Campaign afterwards to populate its members. For example,Name: "Summer 2026 Webinar"creates the campaign and returns its ID. See the documentationWritev0.3.9 -
Create Case
actionCreate a Salesforce support case (a customer issue or request). Use List Cases to check whether a matching case already exists before creating a duplicate. After creating, use Create Case Comment to add notes or List Case Feed Items to read its activity. See the documentationWritev1.0.1
Triggers top 4 of 12
-
Case Updated (Instant, of Selectable Type)
triggerEmit new event when a case is updated. See the documentationv0.0.13 -
Email Template Updated (Instant, of Selectable Type)
triggerEmit new event when an email template is updated. See the documentationv0.0.13 -
Knowledge Article Updated (Instant, of Selectable Type)
triggerEmit new event when a knowledge article is updated. See the documentationv0.0.13 -
New Case (Instant, of Selectable Type)
triggerEmit new event when a case is created. See the documentationv0.0.13
MULTI-APP
Works with more apps
The combinations customers connect alongside these two — nothing here is limited to a pair.
REFERENCE
Toolkit details
- x-pd-app-slug
- jira,salesforce_rest_api
- Primary app
- Jira (jira)
- Second app
- Salesforce (salesforce_rest_api)
- Authentication
- OAuth + OAuth
- Available actions
- 100
- Available triggers
- 16