What do you want to automate

with Jira Service Desk and PagerDuty?

Prompt, edit and deploy AI agents that connect to Jira Service Desk, PagerDuty and 2,500+ other apps in seconds.

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Acknowledge Incident with PagerDuty API on New Request Created from Jira Service Desk API
Jira Service Desk + PagerDuty
 
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Acknowledge Incident with PagerDuty API on Request Status Updated from Jira Service Desk API
Jira Service Desk + PagerDuty
 
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Create Comment on Request with Jira Service Desk API on New On-Call Rotation from PagerDuty API
PagerDuty + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on New or Updated Incident from PagerDuty API
PagerDuty + Jira Service Desk
 
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Create Request with Jira Service Desk API on New On-Call Rotation from PagerDuty API
PagerDuty + Jira Service Desk
 
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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

 
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Resolve Incident with the PagerDuty API

Resolve an incident. See the docs here

 
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Integrate the Jira Service Desk API with the PagerDuty API
Setup the Jira Service Desk API trigger to run a workflow which integrates with the PagerDuty API. Pipedream's integration platform allows you to integrate Jira Service Desk and PagerDuty remarkably fast. Free for developers.

Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of PagerDuty

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Connect PagerDuty

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pagerduty: {
      type: "app",
      app: "pagerduty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pagerduty.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
        "Accept": `application/vnd.pagerduty+json;version=2`,
      },
    })
  },
})
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo