Intercom

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Integrate the Intercom API with the Zendesk API

Setup the Intercom API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Intercom and Zendesk remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New Companies from Intercom API
Intercom + Zendesk
 
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Create Ticket with Zendesk API on New Reply From Admin from Intercom API
Intercom + Zendesk
 
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Delete Ticket with Zendesk API on New Companies from Intercom API
Intercom + Zendesk
 
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Delete Ticket with Zendesk API on New Reply From Admin from Intercom API
Intercom + Zendesk
 
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Update Ticket with Zendesk API on New Companies from Intercom API
Intercom + Zendesk
 
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New Companies from the Intercom API

Emit new event each time a new company is added.

 
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New Reply From Admin from the Intercom API

Emit new event each time an admin replies to a conversation.

 
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New Conversations from the Intercom API

Emit new event each time a new conversation is added.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Reply From User from the Intercom API

Emit new event each time a user replies to a conversation.

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Note with the Intercom API

Creates a note for a specific user. See the docs here

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Send Incoming Message with the Intercom API

Send a message from a user into your Intercom app. See the docs here

 
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Overview of Intercom

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Connect Intercom

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    intercom: {
      type: "app",
      app: "intercom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.intercom.io/admins`,
      headers: {
        Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo