Integrate the Intercom API with the Zendesk API

Setup the Intercom API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Intercom and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Intercom with Zendesk#

Create Ticket with Zendesk API on New Companies from Intercom API

Intercom + Zendesk

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Create Ticket with Zendesk API on New Reply From Admin from Intercom API

Intercom + Zendesk

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Delete Ticket with Zendesk API on New Companies from Intercom API

Intercom + Zendesk

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Delete Ticket with Zendesk API on New Reply From Admin from Intercom API

Intercom + Zendesk

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Update Ticket with Zendesk API on New Companies from Intercom API

Intercom + Zendesk

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Popular Intercom and Zendesk Triggers#

New Companies from the Intercom API

Emit new event each time a new company is added.

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New Reply From Admin from the Intercom API

Emit new event each time an admin replies to a conversation.

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New Conversations from the Intercom API

Emit new event each time a new conversation is added.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Reply From User from the Intercom API

Emit new event each time a user replies to a conversation.

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Popular Intercom and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Note with the Intercom API

Creates a note for a specific user. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Send Incoming Message with the Intercom API

Send a message from a user into your Intercom app. See the docs here

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Overview of Intercom#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Connect Intercom#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    intercom: {
      type: "app",
      app: "intercom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.intercom.io/admins`,
      headers: {
        Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})