Update Customer with Teamwork Desk API on New Requests from HTTP / Webhook API

Pipedream makes it easy to connect APIs for Teamwork Desk, HTTP / Webhook and 2,400+ other apps remarkably fast.

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New Requests from the HTTP / Webhook API

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Update Customer with the Teamwork Desk API

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Getting Started#

This integration creates a workflow with a HTTP / Webhook trigger and Teamwork Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Requests trigger
1. Optional- Configure Body Only
2. Optional- Configure Response Status Code
3. Optional- Configure Response Content-Type
4. Optional- Configure Response Body
5. Connect your HTTP / Webhook account
Configure the Update Customer action
1. Connect your Teamwork Desk account
2. Select a Customer
3. Optional- Configure Address
4. Optional- Configure Avatar URL
5. Optional- Select a Company
6. Configure Email
7. Optional- Configure External Id
8. Optional- Configure Extra Data
9. Optional- Configure Facebook URL
10. Optional- Configure First Name
11. Optional- Configure Job Title
12. Optional- Configure Last Name
13. Optional- Configure LinkedinURL
14. Optional- Configure Mobile
15. Optional- Configure Notes
16. Optional- Configure Organization
17. Optional- Select a Permission
18. Optional- Configure Phone
19. Optional- Configure Twitter Handle
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Requests on HTTP / Webhook

Description:Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.

Version:0.1.1

Key:http-new-requests

View on GitHub

HTTP / Webhook Overview#

Build, test, and send HTTP requests without code using your Pipedream workflows. The HTTP / Webhook action is a tool to build HTTP requests with a Postman-like graphical interface.

Point and click HTTP requests

Define the target URL, HTTP verb, headers, query parameters, and payload body without writing custom code.

$A screenshot of Pipedream's HTTP Request Configuration interface with a GET request type selected. The request URL is set to 'https://api.openai.com/v1/models'. The 'Auth' tab is highlighted, indicating that authentication is required for this request. In the headers section, there are two headers configured: 'User-Agent' is set to 'pipedream/1', and 'Authorization' is set to 'Bearer {{openai_api_key}}', showing how the OpenAI account's API key is dynamically inserted into the headers to handle authentication automatically.$

Here's an example workflow that uses the HTTP / Webhook action to send an authenticated API request to OpenAI.

Focus on integrating, not authenticating

This action can also use your connected accounts with third-party APIs. Selecting an integrated app will automatically update the request’s headers to authenticate with the app properly, and even inject your token dynamically.

Pipedream integrates with thousands of APIs, but if you can’t find a Pipedream integration simply use Environment Variables in your request headers to authenticate with.

Compatible with no code actions or Node.js and Python

The HTTP/Webhook action exports HTTP response data for use in subsequent workflow steps, enabling easy data transformation, further API calls, database storage, and more.

Response data is available for both coded (Node.js, Python) and no-code steps within your workflow.

Trigger Code#

import http from "../../http.app.mjs";

// Core HTTP component
export default {
  key: "http-new-requests",
  name: "New Requests",
  description: "Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.",
  version: "0.1.1",
  type: "source",
  props: {
    httpInterface: {
      type: "$.interface.http",
      customResponse: true,
    },
    emitBodyOnly: {
      type: "boolean",
      label: "Body Only",
      description: "This source emits an event representing the full HTTP request by default. Select `true` to emit the body only.",
      optional: true,
      default: false,
    },
    resStatusCode: {
      type: "string",
      label: "Response Status Code",
      description: "The status code to return in the HTTP response",
      optional: true,
      default: "200",
    },
    resContentType: {
      type: "string",
      label: "Response Content-Type",
      description: "The `Content-Type` of the body returned in the HTTP response",
      optional: true,
      default: "application/json",
    },
    resBody: {
      type: "string",
      label: "Response Body",
      description: "The body to return in the HTTP response",
      optional: true,
      default: "{ \"success\": true }",
    },
    http,
  },
  async run(event) {
    const summary = `${event.method} ${event.path}`;

    this.httpInterface.respond({
      status: this.resStatusCode,
      body: this.resBody,
      headers: {
        "content-type": this.resContentType,
      },
    });

    if (this.emitBodyOnly) {
      this.$emit(event.body, {
        summary,
      });
    } else {
      this.$emit(event, {
        summary,
      });
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
N/A	`httpInterface`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Body Only	`emitBodyOnly`	`boolean`	This source emits an event representing the full HTTP request by default. Select `true` to emit the body only.
Response Status Code	`resStatusCode`	`string`	The status code to return in the HTTP response
Response Content-Type	`resContentType`	`string`	The `Content-Type` of the body returned in the HTTP response
Response Body	`resBody`	`string`	The body to return in the HTTP response
HTTP / Webhook	`http`	`app`	This component uses the HTTP / Webhook app.

Trigger Authentication#

The HTTP / Webhook API does not require authentication.

About HTTP / Webhook#

Get a unique URL where you can send HTTP or webhook requests

Action#

Update Customer on Teamwork Desk

Description:Update a specific customer [See the documentation](https://apidocs.teamwork.com/docs/desk/3442f2a79b0d2-update-a-customer)

Version:0.0.1

Key:teamwork_desk-update-customer

View on GitHub

Teamwork Desk Overview#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Action Code#

import teamworkDesk from "../../teamwork_desk.app.mjs";

export default {
  key: "teamwork_desk-update-customer",
  name: "Update Customer",
  version: "0.0.1",
  description: "Update a specific customer [See the documentation](https://apidocs.teamwork.com/docs/desk/3442f2a79b0d2-update-a-customer)",
  type: "action",
  props: {
    teamworkDesk,
    customerId: {
      propDefinition: [
        teamworkDesk,
        "customerId",
      ],
    },
    address: {
      propDefinition: [
        teamworkDesk,
        "address",
      ],
      optional: true,
    },
    avatarURL: {
      propDefinition: [
        teamworkDesk,
        "avatarURL",
      ],
      optional: true,
    },
    companyId: {
      propDefinition: [
        teamworkDesk,
        "companyId",
      ],
      optional: true,
    },
    email: {
      propDefinition: [
        teamworkDesk,
        "email",
      ],
    },
    externalId: {
      propDefinition: [
        teamworkDesk,
        "externalId",
      ],
      optional: true,
    },
    extraData: {
      propDefinition: [
        teamworkDesk,
        "extraData",
      ],
      optional: true,
    },
    facebookURL: {
      propDefinition: [
        teamworkDesk,
        "facebookURL",
      ],
      optional: true,
    },
    firstName: {
      propDefinition: [
        teamworkDesk,
        "firstName",
      ],
      optional: true,
    },
    jobTitle: {
      propDefinition: [
        teamworkDesk,
        "jobTitle",
      ],
      optional: true,
    },
    lastName: {
      propDefinition: [
        teamworkDesk,
        "lastName",
      ],
      optional: true,
    },
    linkedinURL: {
      propDefinition: [
        teamworkDesk,
        "linkedinURL",
      ],
      optional: true,
    },
    mobile: {
      propDefinition: [
        teamworkDesk,
        "mobile",
      ],
      optional: true,
    },
    notes: {
      propDefinition: [
        teamworkDesk,
        "notes",
      ],
      optional: true,
    },
    organization: {
      propDefinition: [
        teamworkDesk,
        "organization",
      ],
      optional: true,
    },
    permission: {
      propDefinition: [
        teamworkDesk,
        "permission",
      ],
      optional: true,
    },
    phone: {
      propDefinition: [
        teamworkDesk,
        "phone",
      ],
      optional: true,
    },
    twitterHandle: {
      propDefinition: [
        teamworkDesk,
        "twitterHandle",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      teamworkDesk,
      customerId,
      companyId,
      email,
      ...data
    } = this;

    const included = {};
    if (companyId) included.companies = [
      {
        id: companyId,
        delete: false,
      },
    ];

    if (email) included.contacts = [
      {
        value: email,
        type: "email",
        isMain: true,
      },
    ];

    const response = await teamworkDesk.updateCustomer({
      $,
      customerId,
      data: {
        customer: data,
        included,
      },
    });

    $.export("$summary", `The customer with Id: ${response.customer?.id} was successfully updated!`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Teamwork Desk	`teamworkDesk`	`app`	This component uses the Teamwork Desk app.
Customer	`customerId`	`string`	Select a value from the drop down menu.
Address	`address`	`string`	Customer address.
Avatar URL	`avatarURL`	`string`	Customer avatar URL.
Company	`companyId`	`string`	Select a value from the drop down menu.
Email	`email`	`string`	The email address of the customer. Email ticket replies and chat transcriptions will be sent to the customer at this address.
External Id	`externalId`	`string`	Customer external ID.
Extra Data	`extraData`	`string`	Provides a free-form reference field for additional customer information.
Facebook URL	`facebookURL`	`string`	The Facebook URL address of the customer.
First Name	`firstName`	`string`	The first name of the customer.
Job Title	`jobTitle`	`string`	Customer job title.
Last Name	`lastName`	`string`	The last name of the customer.
LinkedinURL	`linkedinURL`	`string`	The Linkedin URL address of the customer.
Mobile	`mobile`	`string`	The customer mobile.
Notes	`notes`	`string`	Provides a free-form reference field for additional customer information.
Organization	`organization`	`string`	Organization is the name of the organization that the Customer is in. This feature has been deprecated in favor of `companies`.
Permission	`permission`	`string`	Select a value from the drop down menu:`ownall`
Phone	`phone`	`string`	Customer phone.
Twitter Handle	`twitterHandle`	`string`	The Twitter Handle of the customer.

Action Authentication#

Teamwork Desk uses OAuth authentication. When you connect your Teamwork Desk account, Pipedream will open a popup window where you can sign into Teamwork Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Teamwork Desk API.

Pipedream requests the following authorization scopes when you connect your account:

About Teamwork Desk#

Ticketing system designed to easily manage customer queries, saving you time and money.

More Ways to Connect Teamwork Desk + HTTP / Webhook#

Other Popular Integrations#

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