What do you want to automate
with HelpSpot and Freshdesk?
Prompt, edit and deploy AI agents that connect to HelpSpot, Freshdesk and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect HelpSpot with Freshdesk#
Popular HelpSpot and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular HelpSpot and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Connect HelpSpot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpspot: {
type: "app",
app: "helpspot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.helpspot.$auth.subdomain}.helpspot.com/api/index.php`,
headers: {
Authorization: `Bearer ${this.helpspot.$auth.api_token}`,
},
params: {
method: `private.addressbook.getContacts`,
output: `json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies