with Gorgias and Waitwhile?
Emit new event when an internal note is created on a ticket. See the documentation
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
waitwhile: {
type: "app",
app: "waitwhile",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.waitwhile.com/v2/users`,
headers: {
"apiKey": `${this.waitwhile.$auth.api_key}`,
},
})
},
})