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Front ACTION

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.
  • Action
  • Writes data
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Front account once, then configure and run Reply To Conversation from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "frontapp-reply-to-conversation",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    frontapp: { authProvisionId: "apn_xxxxxxx" },
    conversationId: "Conversation ID",
    tagIds: ["Tag IDs"],
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Reply To Conversation inputs
Property Type Description
conversationId Conversation ID string
Conversation unique identifier
Required Dynamic
tagIds Tag IDs string[]
List of all the tag IDs replacing the old conversation tags
Optional Dynamic
authorId Author ID string
ID of the teammate on behalf of whom the answer is sent
Required Dynamic
senderName Sender Name string
Name used for the sender info of the message
Optional
subject Subject string
Subject of the message for email message
Optional
body Body string
Body of the message
Required
text Text string
Text version of the body for messages with non-text body
Optional
attachments Attachments string[]
Provide either an array of file URLs or an array of paths to a files in the /tmp directory (for example, /tmp/myFile.pdf).
Optional
quoteBody Quote Body string
Body for the quote that the message is referencing. Only available on email channels.
Optional
optionsTagIds Tag IDs string[]
List of tag names to add to the conversation (unknown tags will automatically be created)
Optional Dynamic
optionsIsArchive Is Archive boolean
Archive the conversation right when sending the message (Default: true)
Optional
to To string[]
List of recipient handles who received the message.
Required
cc CC string[]
List of recipient handles who received a copy of the message.
Optional
bcc BCC string[]
List of the recipeient handles who received a blind copy of the message.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
frontapp-reply-to-conversation
Version
0.0.10
App
Front
Authentication
OAuth
Read-only
No
Destructive
No
Open world
Yes