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Create Draft Reply with Front API

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Create Draft Reply with the Front API
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Getting Started

Create a workflow to Create Draft Reply with the Front API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Create Draft Reply action
    1. Connect your Front account
    2. Select a Team ID
    3. Select a Conversation ID
    4. Select a Channel ID
    5. Configure Body
    6. Optional- Configure Subject
    7. Select a Author ID
    8. Optional- Configure To
    9. Optional- Configure CC
    10. Optional- Configure BCC
    11. Optional- Configure Attachments
    12. Optional- Select a Mode
    13. Optional- Select a Signature ID
    14. Optional- Configure Should Add Default Signature
    15. Optional- Configure Quote Body
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Create Draft Reply with Front API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + Front
 
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Create Draft Reply with Front API on New Submission from Typeform API
Typeform + Front
 
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Create Draft Reply with Front API on New Submission (Instant) from Jotform API
Jotform + Front
 
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Create Draft Reply with Front API on New Scheduled Tasks from Pipedream API
Pipedream + Front
 
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Create Draft Reply with Front API on New Download Counts from npm API
npm + Front
 
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Draft Reply on Front
Description:Create a new draft as a reply to the last message in the conversation. [See the documentation](https://dev.frontapp.com/reference/create-draft-reply)
Version:0.0.1
Key:frontapp-create-draft-reply

Code

import frontApp from "../../frontapp.app.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "frontapp-create-draft-reply",
  name: "Create Draft Reply",
  description: "Create a new draft as a reply to the last message in the conversation. [See the documentation](https://dev.frontapp.com/reference/create-draft-reply)",
  version: "0.0.1",
  type: "action",
  props: {
    frontApp,
    teamId: {
      propDefinition: [
        frontApp,
        "teamId",
      ],
    },
    conversationId: {
      propDefinition: [
        frontApp,
        "conversationId",
      ],
    },
    channelId: {
      propDefinition: [
        frontApp,
        "channelId",
      ],
    },
    body: {
      type: "string",
      label: "Body",
      description: "Body of the draft reply. Accepts HTML",
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the draft reply",
      optional: true,
    },
    authorId: {
      propDefinition: [
        frontApp,
        "teammateId",
      ],
      label: "Author ID",
    },
    to: {
      propDefinition: [
        frontApp,
        "to",
      ],
      optional: true,
    },
    cc: {
      propDefinition: [
        frontApp,
        "cc",
      ],
    },
    bcc: {
      propDefinition: [
        frontApp,
        "bcc",
      ],
    },
    attachments: {
      propDefinition: [
        frontApp,
        "attachments",
      ],
    },
    mode: {
      propDefinition: [
        frontApp,
        "mode",
      ],
    },
    signatureId: {
      propDefinition: [
        frontApp,
        "signatureId",
        (c) => ({
          teamId: c.teamId,
        }),
      ],
    },
    shouldAddDefaultSignature: {
      propDefinition: [
        frontApp,
        "shouldAddDefaultSignature",
      ],
    },
    quoteBody: {
      propDefinition: [
        frontApp,
        "quoteBody",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.frontApp.createDraftReply({
      $,
      conversationId: this.conversationId,
      data: {
        channel_id: this.channelId,
        body: this.body,
        subject: this.subject,
        author_id: this.authorId,
        to: this.to,
        cc: this.cc,
        bcc: this.bcc,
        attachments: this.attachments,
        mode: this.mode,
        signature_id: this.signatureId,
        should_add_default_signature: this.shouldAddDefaultSignature,
        quote_body: this.quoteBody,
      },
      headers: utils.hasArrayItems(this.attachments) && {
        "Content-Type": "multipart/form-data",
      },
    });
    $.export("$summary", `Successfully created draft reply with ID: ${response.id}`);
    return response;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
FrontfrontAppappThis component uses the Front app.
Team IDteamIdstringSelect a value from the drop down menu.
Conversation IDconversationIdstringSelect a value from the drop down menu.
Channel IDchannelIdstringSelect a value from the drop down menu.
Bodybodystring

Body of the draft reply. Accepts HTML

Subjectsubjectstring

Subject of the draft reply

Author IDauthorIdstringSelect a value from the drop down menu.
Totostring[]

List of recipient handles who received the message.

CCccstring[]

List of recipient handles who received a copy of the message.

BCCbccstring[]

List of the recipeient handles who received a blind copy of the message.

Attachmentsattachmentsstring[]

File paths of files previously downloaded in Pipedream E.g. (/tmp/my-image.jpg). Download a file to the /tmp directory

ModemodestringSelect a value from the drop down menu:privateshared
Signature IDsignatureIdstringSelect a value from the drop down menu.
Should Add Default SignatureshouldAddDefaultSignatureboolean

Whether or not Front should try to resolve a signature for the message. Is ignored if signature_id is included. Default false

Quote BodyquoteBodystring

Body for the quote that the message is referencing. Only available on email channels.

Authentication

Front uses OAuth authentication. When you connect your Front account, Pipedream will open a popup window where you can sign into Front and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Front API.

Pipedream requests the following authorization scopes when you connect your account:

About Front

Customer communication platform

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New Conversation State Change from the Front API

Emit new event when a conversation reaches a specific state. See the docs

 
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New Conversation Tag from the Front API

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

 
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Actions

Add Comment with the Front API

Add a comment to a conversation. See the documentation

 
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Archive Conversation with the Front API

Archives a conversation. See the documentation

 
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Assign Conversation with the Front API

Assign or unassign a conversation. See the documentation

 
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Create Draft with the Front API

Create a draft message which is the first message of a new conversation. See the documentation

 
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Get Comment with the Front API

Retrieve a comment from a conversation. See the documentation

 
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