Freshdesk

Customer support software

Integrate the Freshdesk API with the Python API

Setup the Freshdesk API trigger to run a workflow which integrates with the Python API. Pipedream's integration platform allows you to integrate Freshdesk and Python remarkably fast. Free for developers.

Run Python Code with Python API on New Contact from Freshdesk API
Freshdesk + Python
 
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Run Python Code with Python API on New Ticket from Freshdesk API
Freshdesk + Python
 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Run Python Code with the Python API

Write Python and use any of the 350k+ PyPi packages available. Refer to the Pipedream Python docs to learn more.

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

 
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Overview of Freshdesk

With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:

  • A ticketing system for tracking customer issues
  • A knowledge base for self-service customer support
  • A customer community for engaging customers and crowd-sourcing solutions
  • A call center management system

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Python

Python API on Pipedream offers developers to build or automate a variety of
tasks from their web and cloud apps. With the Python API, users are able to
create comprehensive and flexible scripts, compose and manage environment
variables, and configure resources to perform a range of functions.

By using Pipedream, you can easily:

  • Create automated workflows that run on a specific schedule
  • Compose workflows across various apps and services
  • React to events in cloud services or form data
  • Automatically create content and notifications
  • Construct classifications and predictions
  • Analyze and react to sentiment, sentiment analysis and sentiment score
  • Connect backends to the frontend with serverless functions
  • Work with files and databases
  • Perform web requests and fetch data
  • Integrate third-party APIs into your apps
  • Orchestrate data processing tasks and pipelines
  • Create powerful application APIs with authentication and authorization
  • Design CI/CD pipelines and Continuous Delivery services
  • Connect databases like MongoDB and MySQL
  • Monitor connections and events
  • Generate alerts and notifications for corresponding events

Connect Python

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def handler(pd: "pipedream"):
  # Reference data from previous steps
  print(pd.steps["trigger"]["context"]["id"])
  # Return data for use in future steps
  return {"foo": {"test":True}}