Integrate the Freshdesk API with the Data Stores API

Setup the Freshdesk API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Freshdesk and Data Stores remarkably fast. Free for developers.

Popular Ways to Connect Freshdesk with Data Stores#

Add or update a single record with Data Stores API on New Contact from Freshdesk API

Freshdesk + Data Stores

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Add or update a single record with Data Stores API on New Ticket from Freshdesk API

Freshdesk + Data Stores

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Add or update multiple records with Data Stores API on New Contact from Freshdesk API

Freshdesk + Data Stores

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Add or update multiple records with Data Stores API on New Ticket from Freshdesk API

Freshdesk + Data Stores

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Append to record with Data Stores API on New Contact from Freshdesk API

Freshdesk + Data Stores

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Popular Freshdesk and Data Stores Triggers#

New Contact from the Freshdesk API

Emit new notifications when a new contact is created

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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

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Popular Freshdesk and Data Stores Actions#

Create a Company with the Freshdesk API

Create a company. See docs here

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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

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Overview of Freshdesk#

With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:

A ticketing system for tracking customer issues
A knowledge base for self-service customer support
A customer community for engaging customers and crowd-sourcing solutions
A call center management system

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Data Stores#

With the Data Stores API, you can build applications that:

Store data for later retrieval
Retrieve data from a store
Update data in a store
Delete data from a store

Connect Data Stores#

export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})