Freshdesk

Customer support software

Integrate the Freshdesk API with the Data Stores API

Setup the Freshdesk API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Freshdesk and Data Stores remarkably fast. Free for developers.

Add or update a single record with Data Stores API on New Contact from Freshdesk API
Freshdesk + Data Stores
 
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Add or update a single record with Data Stores API on New Ticket from Freshdesk API
Freshdesk + Data Stores
 
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Add or update multiple records with Data Stores API on New Contact from Freshdesk API
Freshdesk + Data Stores
 
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Add or update multiple records with Data Stores API on New Ticket from Freshdesk API
Freshdesk + Data Stores
 
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Append to record with Data Stores API on New Contact from Freshdesk API
Freshdesk + Data Stores
 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Overview of Freshdesk

With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:

  • A ticketing system for tracking customer issues
  • A knowledge base for self-service customer support
  • A customer community for engaging customers and crowd-sourcing solutions
  • A call center management system

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Data Stores

With the Data Stores API, you can build applications that:

  • Store data for later retrieval
  • Retrieve data from a store
  • Update data in a store
  • Delete data from a store

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})