Fluent Support

Powerful Helpdesk Plugin for WordPress. Automate your support ticketing tasks with workflows and super fast shared inbox.

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Fluent Support

Fluent Support API Integrations

Build and run workflows using the Fluent Support API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Overview

The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fluent_support: {
      type: "app",
      app: "fluent_support",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
      auth: {
        username: `${this.fluent_support.$auth.username}`,
        password: `${this.fluent_support.$auth.application_password}`,
      },
    })
  },
})

Choose an API to Connect with Fluent Support API

1
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24
of
2,400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.

Example Use Cases

  • Automate Ticket Tagging and Assignment: When a new ticket arrives, use Pipedream to analyze the content and automatically tag it with relevant keywords or route it to the appropriate support agent or team based on predefined rules.

  • Sync Support Tickets with CRM: Upon ticket closure, trigger a workflow that updates the corresponding customer record in a CRM like Salesforce or HubSpot, ensuring that the sales or account management team has the latest interaction data.

  • Aggregate Support Metrics for Analysis: Schedule a recurring workflow in Pipedream that fetches ticket data on a regular basis, compiles support metrics (such as response time and resolution rate), and sends a report to a data visualization tool like Google Sheets or Tableau for monitoring and analysis.

Authentication

Name Slug: fluent_support

Fluent Support uses API keys for authentication. When you connect your Fluent Support account, Pipedream securely stores the keys so you can easily authenticate to Fluent Support APIs in both code and no-code steps.

Fluent Support uses the WordPress REST API. Follow these instructions to connect your self hosted Wordpress instance; their authentication credentials will be used to access Fluent Support API.

This integration requires the Application Passwords plugin to be installed in your Wordpress instance, which allows you to authenticate without having to provide passwords user passwords directly.

The url field below is your WordPress site's domain. For example, if you have a Wordpress.org site hosted at https://example.com, then enter example.com in the url field below.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo