Fluent Support

Powerful Helpdesk Plugin for WordPress. Automate your support ticketing tasks with workflows and super fast shared inbox.

Integrate the Fluent Support API with the Amazon SES API

Setup the Fluent Support API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Fluent Support and Amazon SES remarkably fast. Free for developers.

Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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Send Email with the Amazon SES API

Send an email using Amazon SES. Supports simple email messaging. See the docs

 
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Send Templated Email with the Amazon SES API

Send an email replacing the template tags with values using Amazon SES. See the docs

 
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Update Email Template with the Amazon SES API

Update an email template. See the docs

 
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Overview of Fluent Support

The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.

Connect Fluent Support

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fluent_support: {
      type: "app",
      app: "fluent_support",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
      auth: {
        username: `${this.fluent_support.$auth.username}`,
        password: `${this.fluent_support.$auth.application_password}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})