Powerful Helpdesk Plugin for WordPress. Automate your support ticketing tasks with workflows and super fast shared inbox.
Create a HTML or a plain text email template. See the docs
Send an email using Amazon SES. Supports simple email messaging. See the docs
Send an email replacing the template tags with values using Amazon SES. See the docs
The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fluent_support: {
type: "app",
app: "fluent_support",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
auth: {
username: `${this.fluent_support.$auth.username}`,
password: `${this.fluent_support.$auth.application_password}`,
},
})
},
})
Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.
module.exports = defineComponent({
props: {
amazon_ses: {
type: "app",
app: "amazon_ses",
}
},
async run({steps, $}) {
const AWS = require("aws-sdk")
const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
const ses = new AWS.SES({
accessKeyId,
secretAccessKey,
region: 'us-east-1',
})
const sesParams = {
Destination: {
ToAddresses: ["<your email here>"],
},
Message: {
Body: {
Html: {
Charset: "UTF-8",
Data: "<h1>This is a test</h1>",
},
Text: {
Charset: "UTF-8",
Data: "This is a test",
}
},
Subject: {
Charset: "UTF-8",
Data: "Test email",
}
},
Source: "<your from address here",
};
this.resp = await ses.sendEmail(sesParams).promise()
},
})