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Popular Fluent Support and ServiceNow Actions#
Integrate the Fluent Support API with the ServiceNow API
Setup the Fluent Support API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Fluent Support and ServiceNow remarkably fast. Free for developers.
Overview of Fluent Support#
The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.
Connect Fluent Support#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fluent_support: {
type: "app",
app: "fluent_support",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
auth: {
username: `${this.fluent_support.$auth.username}`,
password: `${this.fluent_support.$auth.application_password}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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