Integrate the Fluent Support API with the Microsoft Teams API

Setup the Fluent Support API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Fluent Support and Microsoft Teams remarkably fast. Free for developers.

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Popular Fluent Support and Microsoft Teams Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

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New Team from the Microsoft Teams API

Emit new event when a new team is joined by the authenticated user

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Popular Fluent Support and Microsoft Teams Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

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Send Chat Message with the Microsoft Teams API

Send a message to a team's chat. See the docs here

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Overview of Fluent Support#

The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.

Connect Fluent Support#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fluent_support: {
      type: "app",
      app: "fluent_support",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
      auth: {
        username: `${this.fluent_support.$auth.username}`,
        password: `${this.fluent_support.$auth.application_password}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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