Powerful Helpdesk Plugin for WordPress. Automate your support ticketing tasks with workflows and super fast shared inbox.
Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.
The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fluent_support: {
type: "app",
app: "fluent_support",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
auth: {
username: `${this.fluent_support.$auth.username}`,
password: `${this.fluent_support.$auth.application_password}`,
},
})
},
})
Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.
This includes installing NPM packages, within your code without having to manage a package.json
file or running npm install
.
Below is an example of installing the axios
package in a Pipedream Node.js code step. Pipedream imports the axios
package, performs the API request, and shares the response with subsequent workflow steps:
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
async run({ steps, $ }) {
// Return data to use it in future steps
return steps.trigger.event
},
})