← Confluence + Front integrations

Reply To Conversation with Front API on Watch Pages from Confluence API

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Trigger workflow on
Watch Pages from the Confluence API
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Reply To Conversation with the Front API
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Getting Started

This integration creates a workflow with a Confluence trigger and Front action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Watch Pages trigger
    1. Connect your Confluence account
    2. Configure timer
  3. Configure the Reply To Conversation action
    1. Connect your Front account
    2. Select a Conversation ID
    3. Optional- Select one or more Tag IDs
    4. Select a Author ID
    5. Optional- Configure Sender Name
    6. Optional- Configure Subject
    7. Configure Body
    8. Optional- Configure Text
    9. Optional- Configure Attachments
    10. Optional- Select one or more Tag IDs
    11. Optional- Configure Is Archive
    12. Configure To
    13. Optional- Configure CC
    14. Optional- Configure BCC
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a page is created or updated in Confluence
Version:0.0.2
Key:confluence-watch-pages

Confluence Overview

The Confluence API allows you to harness the collaborative power of Confluence programmatically. With it, you can automate content creation, update pages, manage spaces, and extract data for reporting or integration with other tools. Leveraging this API within Pipedream enables streamlined workflows that can react to events or schedule tasks, interacting with Confluence data and connecting to an array of other apps and services.

Trigger Code

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "confluence-watch-pages",
  name: "Watch Pages",
  description: "Emit new event when a page is created or updated in Confluence",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.confluence.listPages;
    },
    async getArgs() {
      return {
        cloudId: await this.confluence.getCloudId(),
        params: {
          sort: "-modified-date",
        },
      };
    },
    getTs(post) {
      return Date.parse(post.version.createdAt);
    },
    getSummary(post) {
      return `New or updated page with ID ${post.id}`;
    },
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ConfluenceconfluenceappThis component uses the Confluence app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Confluence uses OAuth authentication. When you connect your Confluence account, Pipedream will open a popup window where you can sign into Confluence and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Confluence API.

Pipedream requests the following authorization scopes when you connect your account:

write:confluence-contentread:confluence-space.summarywrite:confluence-spacewrite:confluence-fileread:confluence-propswrite:confluence-propsmanage:confluence-configurationread:confluence-content.allread:confluence-content.summarysearch:confluenceread:meoffline_accessread:space:confluenceread:blogpost:confluencewrite:blogpost:confluencedelete:blogpost:confluenceread:page:confluencewrite:page:confluencedelete:page:confluence

About Confluence

Get, create, update, and delete content, spaces, and more.

Action

Description:Reply to a conversation by sending a message and appending it to the conversation. [See the docs here](https://dev.frontapp.com/reference/post_conversations-conversation-id-messages).
Version:0.0.3
Key:frontapp-reply-to-conversation

Front Overview

The Front API empowers you to automate the handling of your team's email inbox, collaborate on conversations, and streamline communication workflows. By harnessing this API on Pipedream, you can craft custom integrations that trigger actions in Front in response to events, synchronize data across platforms, and augment your team's productivity with automated tasks. This can include creating or updating conversations and contacts, managing tags, or firing off custom automation rules within Front.

Action Code

import utils from "../../common/utils.mjs";
import frontApp from "../../frontapp.app.mjs";

export default {
  key: "frontapp-reply-to-conversation",
  name: "Reply To Conversation",
  description: "Reply to a conversation by sending a message and appending it to the conversation. [See the docs here](https://dev.frontapp.com/reference/post_conversations-conversation-id-messages).",
  version: "0.0.3",
  type: "action",
  props: {
    frontApp,
    conversationId: {
      propDefinition: [
        frontApp,
        "conversationId",
      ],
    },
    tagIds: {
      propDefinition: [
        frontApp,
        "tagIds",
      ],
      optional: true,
      description: "List of all the tag IDs replacing the old conversation tags",
    },
    authorId: {
      propDefinition: [
        frontApp,
        "teammateId",
      ],
      label: "Author ID",
      description: "ID of the teammate on behalf of whom the answer is sent",
    },
    senderName: {
      type: "string",
      label: "Sender Name",
      description: "Name used for the sender info of the message",
      optional: true,
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the message for email message",
      optional: true,
    },
    body: {
      type: "string",
      label: "Body",
      description: "Body of the message",
    },
    text: {
      type: "string",
      label: "Text",
      description: "Text version of the body for messages with non-text body",
      optional: true,
    },
    attachments: {
      propDefinition: [
        frontApp,
        "attachments",
      ],
    },
    optionsTagIds: {
      propDefinition: [
        frontApp,
        "tagIds",
      ],
      optional: true,
      description: "List of tag names to add to the conversation (unknown tags will automatically be created)",
    },
    optionsIsArchive: {
      type: "boolean",
      label: "Is Archive",
      description: "Archive the conversation right when sending the message (Default: true)",
      optional: true,
    },
    to: {
      propDefinition: [
        frontApp,
        "to",
      ],
    },
    cc: {
      propDefinition: [
        frontApp,
        "cc",
      ],
    },
    bcc: {
      propDefinition: [
        frontApp,
        "bcc",
      ],
    },
  },
  async run({ $ }) {
    const {
      conversationId,
      authorId,
      senderName,
      subject,
      body,
      text,
      optionsIsArchive,
    } = this;

    const to = utils.parse(this.to);
    const cc = utils.parse(this.cc);
    const bcc = utils.parse(this.bcc);
    const tagIds = utils.parse(this.optionsTagIds);
    const attachments = utils.parse(this.attachments);

    const hasAttachments = utils.hasArrayItems(attachments);
    const hasCc = utils.hasArrayItems(cc);
    const hasBcc = utils.hasArrayItems(bcc);

    const data = utils.reduceProperties({
      initialProps: {
        to,
        body,
      },
      additionalProps: {
        cc: [
          cc,
          hasCc,
        ],
        bcc: [
          bcc,
          hasBcc,
        ],
        sender_name: senderName,
        subject,
        author_id: authorId,
        body,
        text,
        options: {
          tag_ids: tagIds,
          archive: optionsIsArchive ?? true,
        },
        attachments: [
          attachments,
          hasAttachments,
        ],
      },
    });

    const args = utils.reduceProperties({
      initialProps: {
        conversationId,
        data,
      },
      additionalProps: {
        headers: [
          {
            "Content-Type": "multipart/form-data",
          },
          hasAttachments,
        ],
      },
    });

    await this.frontApp.replyToConversation(args);

    $.export("$summary", `Successfully updated conversation with ID ${conversationId}`);

    return conversationId;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
FrontfrontAppappThis component uses the Front app.
Conversation IDconversationIdstringSelect a value from the drop down menu.
Tag IDstagIdsstring[]Select a value from the drop down menu.
Author IDauthorIdstringSelect a value from the drop down menu.
Sender NamesenderNamestring

Name used for the sender info of the message

Subjectsubjectstring

Subject of the message for email message

Bodybodystring

Body of the message

Texttextstring

Text version of the body for messages with non-text body

Attachmentsattachmentsstring[]

File paths of files previously downloaded in Pipedream E.g. (/tmp/my-image.jpg). Download a file to the /tmp directory

Tag IDsoptionsTagIdsstring[]Select a value from the drop down menu.
Is ArchiveoptionsIsArchiveboolean

Archive the conversation right when sending the message (Default: true)

Totostring[]

List of recipient handles who received the message.

CCccstring[]

List of recipient handles who received a copy of the message.

BCCbccstring[]

List of the recipeient handles who received a blind copy of the message.

Action Authentication

Front uses OAuth authentication. When you connect your Front account, Pipedream will open a popup window where you can sign into Front and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Front API.

Pipedream requests the following authorization scopes when you connect your account:

About Front

Customer communication platform

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